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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

August 12, 2020

They were great. Contacted me about my truck I was selling. Offered me a great price. Not only that they were great and up beat at the dealer. Mickey was easy to do business with. Just refreshing in t More

by John
Recommend Dealer
Yes
Employees Worked With
Mickey
August 12, 2020

Easy pain free I had a great experience it was delivered in a storm earlier than projected. The vehicle was perfect for what I needed would recommend to anyone...... More

by kasada69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
August 12, 2020

The online process was easy and straightforward. Quotes were accurate to what one was looking at. They also get your tags and registration all set up for you, so you don’t have to go through the hassle of More

by Alauric89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 19, 2020 -

Carvana responded

We appreciate you bringing your concerns to our attention. Carvana strives to provide a streamlined and enjoyable car buying experience for every customer, so we apologize if this was not the case for you. Our teams work tirelessly to prevent any delivery delays, as we know this can cause disappointment which is never our intention. We recognize that being provided that information on such short notice can certainly add an element of frustration. Please know that this feedback will be passed to the proper teams as this is never the experience we aim to provide. We are deeply sorry for the inconvenience this caused you and we hope you have a smooth ride from here on out. Should you have any further questions or concerns, please feel free to give us a call at (800) 333-4554.

August 12, 2020

easy and stress free, but terrible cleaning As stated in the summary it was easy, quick, and carefree. 7 day return option was nice to have. My only complaint was the inside of the car was filt More

by sphven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
August 11, 2020

Easy way to sell your car, obviously not the best offer you can get as opposed to sell directly to another user but safe and reliable More

by RodrIgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
August 11, 2020

The entire experience of selling my Audi A4 was extremely stress free, seamless & efficient - even with COVID protocols! My Carvana rep, Alison, was consistently communicative through the steps; from initia More

by cmcsweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison, Eric
August 11, 2020

Andrew responded immediately when I tried to sell my Honda and was very clear about every step. It was much easier to sell my car than I had imagined thanks to him More

by Tilly too
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
August 11, 2020

Carvana has a new fan !! I am thrilled by the whole experience. Cooper was very helpful in the process start to end. I was fully aware of where the purchase process was. The underwriting, appraisal pro More

by Josephnemani
Recommend Dealer
Yes
Employees Worked With
Cooper and Arianna
August 11, 2020

Purchase good follow up poor Purchase and delivery on 4/18 were good. Delivery man noticed windshield crack and I noticed air deflector under fr bumper damage. He said he would More

by achristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
customer service
August 10, 2020

Best car buying experience EVER! Customer service very helpful and informative! Vehicle delivered earlier than expected. Car was very clean with a full tank. Delivery driver went over all paperwork with m More

by ashleydwilli
Recommend Dealer
Yes
Employees Worked With
NA
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