
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Flawless experience. Very pleased with how much they paid for my trade in. My Ford F-150 was / is flawless. Only complaint is that their call center is hard to reach with long hold times (30+ mins!) And the for my trade in. My Ford F-150 was / is flawless. Only complaint is that their call center is hard to reach with long hold times (30+ mins!) And they steadfastly refuse to provide the phone number of the local dealership for questions. other than this I cannot complain. Truck is great. Process was easy and really well thought out. More
Such a relief (no pun intended since I bought a Nissan Leaf) to not have to find a way, with limited bus service, to a dealership. Shopped around online for a couple weeks and went back to Carvana (my fi Leaf) to not have to find a way, with limited bus service, to a dealership. Shopped around online for a couple weeks and went back to Carvana (my first choice). They did all the paperwork, the research of vehicle history, and brought the car to me. All I had to do was go outside! No pressure tactics, either. Totally MY choice. Carvana made this the easiest car-hunt ever for me. MUCH higher quality of inventory, too, and very competitive prices. More
The purchase of the car and delivery went well. I have no complaints. Now when it was delivered it was missing a radio knob which the driver told me they had put in a request for and I would be contacted by complaints. Now when it was delivered it was missing a radio knob which the driver told me they had put in a request for and I would be contacted by an authorized repair facility when to come by and have it put on. It was delivered January 5, 2021 and here it is January 30, 2021 and I have not heard a word. Now togay I went on Carvans website and chatted with someone on there and it now sounds like I have to contact the repair facility and the dashboard has a confussing message of service request has been received and reviewed to check my email (which I did and nothing about a repair). So is this warranty just like all warranty's for vehicles not worth the paper it is written on? More
Great service. Everything was quick and easy. The process was smooth and I really appreciated how they walked me through everything. I will definitely be using Carvana for future purchases! was smooth and I really appreciated how they walked me through everything. I will definitely be using Carvana for future purchases! More
Couldn't be happier with our car, the whole transaction was a breeze actually. Definitely would use carvana again fair price,easy website,quick shipment all was as described. was a breeze actually. Definitely would use carvana again fair price,easy website,quick shipment all was as described. More
The process was easy. The vehicle was as described. The problem is when I got it, the tire pressure warning light was on in the dash ("Rigorous 150 point Inspection Checklist point #24), and the radio scre problem is when I got it, the tire pressure warning light was on in the dash ("Rigorous 150 point Inspection Checklist point #24), and the radio screen had "Oil change required, 0% life left (point #21). No big deal for the tire really, I just pumped it up. After about a dozen texts, I got the message that the oil was actually changed but they forgot to reset it. How rigorous is it really- 2 simple, in your face issues, that if they really checked, would have seen them and resolved them before I got the vehicle. Now I take it to the dealer to get another key fob and have them check the battery because the vehicle is 4 years old and I want to know if it is still good, and guess what- it doesn't pass the load test (point #4). The purchase process is easy, the quality control and delivery experience is just what I expect from a small time wholesaler who doesn't know anything about cars, just knows how to buy and resell a car and is a big talker. Would I recommend Carvana? Meh. More
Wow. This was hands down the best car buying experience I could have ever asked for! I found my perfect car over 270+ miles away and normally that would have put a damper on my buying search. Thank to Carvan could have ever asked for! I found my perfect car over 270+ miles away and normally that would have put a damper on my buying search. Thank to Carvana, I was able to get my dream car on my schedule. No waiting 4 hours at a dealership waiting for who knows what. Quick, painless, and efficient! Not to mention the staff that worked with were fantastic! My delivery driver showed just as much excitement as I did for my new car! I couldn’t have asked for a better, hassle-free car buying experience! Thank you!! More
Wow,, this was the best experience bar none! I am 55 Wow,, this was the best experience bar none! I am 55 years old,, and to shop for a truck at dealers I had no energy after a long week at work. Th Wow,, this was the best experience bar none! I am 55 years old,, and to shop for a truck at dealers I had no energy after a long week at work. The ability to browse through all of the trucks and see in detail exterior and interior from the comfort of my home was superb. The entire process from selection to purchase was legit!! I didn't have to travel from dealer to dealer and the hassles of dealing with sale people and then the closer... sitting in a cubical forever. You can still test drive the vehicle that you pick out. Took my new truck for a test drive while Carvana loaded up my old truck. The final signing of documents took literally secs and I was done! I believe this is the new way going forward when it comes to purchasing vehicles. What a great experience! Carvana offered me an above reasonable value for the truck I was trading in. Their offer beat most of the dealers that was flooding my email box!! Thanks Carvana for my 2020 Ram 1500 Laramie! More
Awesome to work with ,great costumer service am definitely going to buy my next vehicle through carvana, awesome awesome awesome experience highly recommend can't say enough good things definitely going to buy my next vehicle through carvana, awesome awesome awesome experience highly recommend can't say enough good things More