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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

January 30, 2021

Flawless experience. Very pleased with how much they paid for my trade in. My Ford F-150 was / is flawless. Only complaint is that their call center is hard to reach with long hold times (30+ mins!) And the More

by Frederick Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall
January 30, 2021

Such a relief (no pun intended since I bought a Nissan Leaf) to not have to find a way, with limited bus service, to a dealership. Shopped around online for a couple weeks and went back to Carvana (my fi More

by vickielynnejackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon? (Not sure, sorry)
January 30, 2021

The purchase of the car and delivery went well. I have no complaints. Now when it was delivered it was missing a radio knob which the driver told me they had put in a request for and I would be contacted by More

by jdwat4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
January 30, 2021

Great service. Everything was quick and easy. The process was smooth and I really appreciated how they walked me through everything. I will definitely be using Carvana for future purchases! More

by Michael Osamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth
January 30, 2021

Couldn't be happier with our car, the whole transaction was a breeze actually. Definitely would use carvana again fair price,easy website,quick shipment all was as described. More

by Jeremy & Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach (Driver)
January 30, 2021

The process was easy. The vehicle was as described. The problem is when I got it, the tire pressure warning light was on in the dash ("Rigorous 150 point Inspection Checklist point #24), and the radio scre More

by Not Thrilled
Recommend Dealer
No
Employees Worked With
Text chat
Feb 02, 2021 -

Carvana responded

Thank you for taking the time to provide us this feedback. We want to begin by apologizing for the experience you had as it was not up to the standards we expect to provide. Our 150-point inspection is completed on every vehicle to ensure our high standards are met, and it is disheartening to hear that we have provided a vehicle to you in less than exceptional condition. Unfortunately, we are unable to locate your account with the information provided, to review your concerns further. Please don’t hesitate to reach out to us at (800)-333-4554 for additional support.

January 30, 2021

Wow. This was hands down the best car buying experience I could have ever asked for! I found my perfect car over 270+ miles away and normally that would have put a damper on my buying search. Thank to Carvan More

by Lindsey V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Hall
January 30, 2021

Wow,, this was the best experience bar none! I am 55 Wow,, this was the best experience bar none! I am 55 years old,, and to shop for a truck at dealers I had no energy after a long week at work. Th More

by doug.hatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul,Online Assistance
January 29, 2021

It was a great overall experience from start to finish, even had great follow up when I had a couple issues with the care. Would recommend More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
January 29, 2021

Awesome to work with ,great costumer service am definitely going to buy my next vehicle through carvana, awesome awesome awesome experience highly recommend can't say enough good things More

by Handymanhotrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember delt with alot of peope
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