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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
February 11, 2021
Definitely the easiest car I ever bought! And when it's time for another one Carvana will be there! I love my car and the hassle free contact free delivery. Every associate was super helpful and nice. Than time for another one Carvana will be there! I love my car and the hassle free contact free delivery. Every associate was super helpful and nice. Thanks so much Carvana More
by acarrie458
Employees Worked With
Jaren, Samantha, Amanda
February 11, 2021
Nice experience to buy a car. I love my car, but first able, instead of them shipping my car, somebody drove it to me, not a big deal. Also, in the initial contract, they didn't disclosure some damage on able, instead of them shipping my car, somebody drove it to me, not a big deal. Also, in the initial contract, they didn't disclosure some damage on the trunk (dent), which I notice when I receive my car, which I didn't want to turn it down because I love the car. The lady who brought the car told me that this was cover by the silver rock warranty, and when I did my claim, the customer service told me that imperfections were not cover in this warranty. So I have to fix this dent myself. Other than that, it's been almost 90 days, and haven't received my license plates supposedly due to COVID19 More
by Mauricio
Employees Worked With
Brenda (drove the car) and Jordan(Costumer service)
February 11, 2021
It was a flawless experience from top to bottom. My husband was a 12 year car sales veteran and even he was impressed. We got a great deal, and it was brought right to our door step. The car was nic husband was a 12 year car sales veteran and even he was impressed. We got a great deal, and it was brought right to our door step. The car was nicer than our appeared online as well. I recommend carvana to anyone. More
by Chasntx2000
Employees Worked With
Louie, Adonis
February 11, 2021
This was a very easy process and very friendly staff. Upon receiving my application they called me almost instantly to fix a typo. Had my car within 7 days and was very happy with the service. Upon receiving my application they called me almost instantly to fix a typo. Had my car within 7 days and was very happy with the service. More
by Kurbegamo
Employees Worked With
Rob
February 11, 2021
Best experience I've ever had! Hands down! The customer service that was provided was very helpful towards my purchase of the Chevy Malibu. Thank you! service that was provided was very helpful towards my purchase of the Chevy Malibu. Thank you! More
by jesse.a.fuller
Employees Worked With
Madalyn, Marvin
February 10, 2021
Quick and easy process. Drop off at house was great and driver was very friendly. Car was in great shape and as described on the website. Will definitely buy from Carvana again. driver was very friendly. Car was in great shape and as described on the website. Will definitely buy from Carvana again. More
by Lantanabdt
Employees Worked With
Cannot recall but driver was great
February 10, 2021
This has been the fastest and easiest process ever for my 1st car. Natalie was amazing and super friendly when she delivered my car. Carvana is beyond awesome! 1st car. Natalie was amazing and super friendly when she delivered my car. Carvana is beyond awesome! More
by KGrate1
Employees Worked With
Natalie
February 10, 2021
My vehicle experience was very unsatisfactory . My vehicle was supposed to be inspected by 3 rd party the vehicle came to me dirty , u detailed and now I am finding it was never inspected at all . Had vehicle was supposed to be inspected by 3 rd party the vehicle came to me dirty , u detailed and now I am finding it was never inspected at all . Had vehicle 9 days it's already had a radio failure and a left front hub assembly failure and the battery is bad and highly corroded and both battery in key fob was dead . My experience with this car and carvana very poor I regret my purchase already . The vehicle must go into nissan this week for all these repairs plus the oil change was never done as stated on inspection report that was pencil whipped . I'm still waiting for carvana to make it right or replace defective car all together.they really dropped the ball on me with this purchase. More
by townsend.darren76
Employees Worked With
Too many names to list
February 10, 2021
The overall car buying experience through your company has made me feel as if I've been living under a rock!!! It has been great and I've told everybody how awesome the experience has been. Your CSRs are has made me feel as if I've been living under a rock!!! It has been great and I've told everybody how awesome the experience has been. Your CSRs are some of the best trained people I've ever had dealings with. The only downside has been that my car didn't have an oil change before it was delivered like I would of expected and the motor was totally dry. Since I did elect to get your bumper to bumper warranty in my car purchase, I'll have to call the warranty company today and clear things up as I am a responsible car owner. More
by Suzie
Employees Worked With
Haleigh based in Arizona-she is the sweetest
February 10, 2021
Smooth operations with the exception of online query support and their third party “Plaid” financial link. Both get an “fail”. Two rotten apples in this barrel. support and their third party “Plaid” financial link. Both get an “fail”. Two rotten apples in this barrel. More
by steveesker
Employees Worked With
Sebastian (texting)
