
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
I went to multiple used car dealerships and kept getting the run-around. I'd be offered rates way too high, monthly payments nowhere near what I wanted, and was continuously frustrated by not finding the t the run-around. I'd be offered rates way too high, monthly payments nowhere near what I wanted, and was continuously frustrated by not finding the type of vehicle I was looking for. Carvana made that process so much more simple. I knew right off the bat what I qualified for, I got to set my monthly payments, I knew I was getting the car I wanted, and I did it all from home!! The car was delivered exactly as they detailed it online. Took it to my trusted mechanic and they couldn't find a thing wrong (the first time I've ever bought a used car like that). I would recommend this process to any and everyone. Only complaint I have is that I need to go into a dealership to have my keyless entry code factory reset (all of which is being covered by Carvana). More
I'm a first time care buyer and was intimidated by the process at first. Every Carvana employee I spoke to was able to answer all of my questions and gave me such a great peace of mind! They made the whol process at first. Every Carvana employee I spoke to was able to answer all of my questions and gave me such a great peace of mind! They made the whole experience so easy and I am very confident I made the right choice by buying through Carvana! More
My experience was not one to brag about and it took me at least 10 CSR’s before someone actually took the time to listen!! After the purchase was complete I was able to receive my vehicle which makes today d least 10 CSR’s before someone actually took the time to listen!! After the purchase was complete I was able to receive my vehicle which makes today day 7 only to find out that NO OIL CHANGE was done I received it with 38% of oil life guess that wasn’t apart of the 150point inspection!! The time I spent on the phone was longer than any wait time at a DEALERSHIP !!! More
Mixed experience. Got conflicting information about bank approval of down payment. Then delivery was delayed 5 days. Vehicle was delivered with dead batteries in both remotes and a missing start/stop butto approval of down payment. Then delivery was delayed 5 days. Vehicle was delivered with dead batteries in both remotes and a missing start/stop button. Otherwise, car was as described and more than met my expectations. Additionally, my trade-in value was higher than expected. Great and friendly staff but overall process was a bit confusing for a first time buyer. More
The website for searching cars is very useful and easy, yet I was very hesitant at the thought of buying an auto without seeing or driving it until after you pay for it. After a prior deal fell through at yet I was very hesitant at the thought of buying an auto without seeing or driving it until after you pay for it. After a prior deal fell through at a dealership I found the similar car on Carvana and went for it. Very impressive. Easy to purchase and upload the items necessary. Plus they gave the best trade in for my existing car with a difference of a few thousand dollars more. The newer car was delivered and the older one taken away at the appointed time. Pretty easy and very convenient. The purchased car totally awesome. Thanks Carvana! More
We couldn't be happier with our new Jeep Wrangler. The process is so easy and stress free. It was so much easier than going to a dealership. process is so easy and stress free. It was so much easier than going to a dealership. More
Ryan Dino and Tim were so friendly and helpful! They dropped the car, had me test drive it and went over all the materials. Super easy and fast way to not only trade my car in but buy a new one! And I d dropped the car, had me test drive it and went over all the materials. Super easy and fast way to not only trade my car in but buy a new one! And I didn’t have to spend an entire day at the dealership...even better! More
Thai was the smoothest process ever! The best service! I didn’t have to leave my home to make the purchase! I highly recommend Carvana! didn’t have to leave my home to make the purchase! I highly recommend Carvana! More
Excellent customer service. The vehicle purchased was really clean inside and out. This is our 3rd experience with Carvana and we love it. Great job. really clean inside and out. This is our 3rd experience with Carvana and we love it. Great job. More
The purchase of my vehicle from Carvana was an awesome experience. Once I decided on my new GMC Sierra it took about 35 minutes to complete the Deal. The vehicle was delivered to my front door on the da experience. Once I decided on my new GMC Sierra it took about 35 minutes to complete the Deal. The vehicle was delivered to my front door on the day and time I chose. This was the easiest purchase I have ever made. More