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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

February 24, 2021

I was allowed to choose the car that I felt right for me and my lifestyle. If any problems with the vehicle I choose arise, they fix it quickly and hassle free. I'm a satisfied and returning customer. I hig More

by coopaloopmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Retired
February 24, 2021

This was without a doubt the best experience I have ever had buying a car! No fuss, no hassle! Everything was perfect! Devin was awesome! I will be using and recommending Carvana in the future as well! Than More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name is Devin. He delivered my Chevrolet Malibu to me on February 17, 2021. Hes awesome! Very nice and courteous.
February 24, 2021

The process as a whole was rather simple. The few small problems we did end up having were solved quickly by their amazing customer service department. Making a repair claim was easy as well. Definitely st More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
February 24, 2021

My experience with Carvana was great. They worked with me to get all the necessary documents. The sales people was patient and very helpful. Especially, considering I'm here from another state and getting th More

by mrskmj68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember but they were great
February 24, 2021

My experience was great. I never thought that I could shop from home for a car and the experience go so smoothly. I would definitely buy a car this way again. More

by Stecam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not available
February 24, 2021

Literally the best car buying experience in the world. I’ll never buy a car any other way again! The entire time I though it was too good to be true. The man who delivered my car was there on time and the More

by timothyasmall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
February 23, 2021

The whole experience was the easiest I have ever been through. The customer service piece was amazing and I felt everything I needed was taken care of. More

by Aprilsmth79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabastian
February 23, 2021

Im satisfied with the vehicle I bought, but my delivery got rescheduled 3 or 4 times and I finally just picked it up myself once it got to the Kansas City Depot. They backed it up a week the first time bec More

by jeeep101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Feb 23, 2021 -

Carvana responded

Your feedback is incredibly valuable as Carvana is always looking to improve the customer experience. We know how excited our customers are to purchase a new vehicle, but when that vehicle is delayed it certainly hinders that experience. This is never our intent as we know how greatly our customers rely on their vehicles to arrive on time for their means of transportation and lifestyle. We are very sorry to have inconvenienced you. Although you experienced bumps along the way, we appreciate the patience you had with us, and we hope you’re loving your new ride.

February 23, 2021

This is the first time I bought a car sight unseen. I bought my last 2 cars on the internet from a non-local dealership and they went well. so I figured I'd give Carvana a shot.. WOW .. nice surprise!! More

by DThorn9410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CeCe, markail
February 23, 2021

The service was great!! I live my second choice, my first choice was great it just didn’t have everything that I wanted in it. More

by msdskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Karen were wonderful!!
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