Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
10,128 Reviews of Carvana
March 07, 2021
Carvana made the car buying experience easy. I give them a 10 from their customer service to their communication. I recommend carvana to anybody its better than going to a dealership a 10 from their customer service to their communication. I recommend carvana to anybody its better than going to a dealership More
by Jason fuda
Employees Worked With
No one specific
March 07, 2021
Well I was so excited to try Carvana for the first time. But I have to say I was disappointed. The day I picked up my truck “4 weeks after I bought it” the windshield was cracked, 2 weather strips were miss But I have to say I was disappointed. The day I picked up my truck “4 weeks after I bought it” the windshield was cracked, 2 weather strips were missing and the sliding bed extender was missing, and it was not cleaned very well. The mileage was over what was listed by 1000 miles, and now my breaks are making a noise. They are working with me to address the issues but I feel this should have been done before.not to mention 1 key only. New key $300 More
by anthony.romah
Employees Worked With
Not sure
March 07, 2021
Front end process was easy i.e. finding a car and setting up the purchase. On the back end delivery was delayed because of a cosmetic defective found during the inspection process. While I was disappointed up the purchase. On the back end delivery was delayed because of a cosmetic defective found during the inspection process. While I was disappointed my delivery date had to be change it was for good reason. Just two minor issues were found within in couple days the windshield wipers should have been replaced before vehicle delivery to myself. The second issue was a simple human oversight the stem valve caps on the wheels on the passenger side were missing. I had a conversation with a Carvana customer advocated I uploaded pictures and receipts for a set of replacement wiper blade and stem valve caps as directed by customer advocate. Will assume everything will be resolved satisfactory currently just getting started the registration process. More
by nachomail
Employees Worked With
At this point I can't recall specific names sorry.
March 07, 2021
Really easy, had no problem getting my SUV, delivery was great and they even came early. Great way to buy a car. Would definitely recommend to others. great and they even came early. Great way to buy a car. Would definitely recommend to others. More
by ktrivette1969
Employees Worked With
No one
March 07, 2021
Im very please with my purchase. It was a very easy and painless process from start to finish. I would recommend Carvana to any future buyers. painless process from start to finish. I would recommend Carvana to any future buyers. More
by Harmonysmom82
Employees Worked With
Christina Mackey
March 07, 2021
Loved the experience throughout the entire process. Carvana eliminated the entire stress that comes along with buying a new car in person at a dealer. Carvana eliminated the entire stress that comes along with buying a new car in person at a dealer. More
by Jessalva
Employees Worked With
Vanessa Gutierrez
March 07, 2021
The car was NOT clean at all, very disappointed! Pet hair covering every seat!! Cosmetic damage not being taken care of fully! Disappointed very. M covering every seat!! Cosmetic damage not being taken care of fully! Disappointed very. M More
by brentandcrissy
Employees Worked With
Bill
March 06, 2021
Going through the app was by far the easiest way to purchase a new car. They let you know of all the minor defects the car has which I appreciated and didn’t mind at all. Picking up the car was an expe purchase a new car. They let you know of all the minor defects the car has which I appreciated and didn’t mind at all. Picking up the car was an experience in itself. Would definitely recommend. More
by Nicole
Employees Worked With
I don’t remember
March 06, 2021
Sure why not get a car delivered. No one liked used car dealers anyway. Everything comes cleaned up, w good brakes and good tires, inspected and all that. Maybe you could find it cheaper but who wants to p dealers anyway. Everything comes cleaned up, w good brakes and good tires, inspected and all that. Maybe you could find it cheaper but who wants to put in the work of going there. You get seven days to try it out not seven minutes. So far so good. More
by EpicRants
Employees Worked With
Not sure she was cute though
