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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
March 08, 2021
The process was smooth and the customer service was amazing! I will def shop with carvana again on my next vehicle purchase. Keep up the good work ! amazing! I will def shop with carvana again on my next vehicle purchase. Keep up the good work ! More
by BrittanyAugie
Employees Worked With
Bajian
March 08, 2021
Yes, I would recommend using Caravana if your the type of person that doesn't like the dealership experience. This recommendation comes with a disclaimer, if your in a rush to get a car, it's not a quick pro person that doesn't like the dealership experience. This recommendation comes with a disclaimer, if your in a rush to get a car, it's not a quick process... So I would suggest going with a dealership. Also, in my experience, the car was not cleaned very well at all. I spent atleast an hour on the phone complaining about that, and it took a while for them to concede that this was not an acceptable situation; another half hour for them to decide to send me a $100 card to get it cleaned. I love the car though! More
by shaygiannotti
Employees Worked With
Don't have names.
March 08, 2021
All employees were very professional, efficient, and very helpful. Car was in excellent condition traveling from Florida to Pittsburgh The token experience was fun too. helpful. Car was in excellent condition traveling from Florida to Pittsburgh The token experience was fun too. More
by Jack Schroeffel
Employees Worked With
All employees we worked were the best
March 08, 2021
This was my first time ordering my 2015 Ford Escape online with Carvana Dealership. The whole process was extremely good and the consumers service was great. I would definitely do it again and referral online with Carvana Dealership. The whole process was extremely good and the consumers service was great. I would definitely do it again and referral my friend and family to call them or go to the app. More
by ddangel213
Employees Worked With
Sorry I forgot his name
March 08, 2021
What a great experience The car came as ordered and in great condition The entire process was quick and easy the 7 day money back guarantee Was awesome I didn't give back the car I love it looking forwa great condition The entire process was quick and easy the 7 day money back guarantee Was awesome I didn't give back the car I love it looking forward to do business with carvana in the future. More
by barbaraveraf
Employees Worked With
Jessica
March 07, 2021
My first time buying a car very helpful and kind when i call everyone is so kind so happy i went through Carvana Im happy call everyone is so kind so happy i went through Carvana Im happy More
by am14williams24
Employees Worked With
Sebastian and i don't remember the 2 ladies i was working with
March 07, 2021
The car buying experience with Carvana was easy an smoothest I’ve ever experienced from start to finish! Traded my car in an switched my plates over with no problems smoothest I’ve ever experienced from start to finish! Traded my car in an switched my plates over with no problems More
by patriceoliver25
Employees Worked With
Na
March 07, 2021
It started out good, the process of buying the car was easy, but when I got there to pick up my car, I had to wait an almost 2 hours because something was wrong with the vending machine and they found iss easy, but when I got there to pick up my car, I had to wait an almost 2 hours because something was wrong with the vending machine and they found issues with the car, that they should have found before I got there. The car was not clean properly either, I found cheetos and candy wrappers in between the front seats. Also shattered glass was in the back seat and trunk which should have been clean up. Now I'm wondering if this car was in a accident, even though carfax says otherwise. If they can't even clean the car good what makes me believe that they put work into the car. I don't know if I can recommend carvana right now. More
by jpeters1890
Employees Worked With
Forgot
March 07, 2021
Although the process of buying the car was seamless. They kind of tricked me with the registration and taxes cause. If I walked into a car dealership instead of Carvana, the dealer would take care of those f kind of tricked me with the registration and taxes cause. If I walked into a car dealership instead of Carvana, the dealer would take care of those fees for me as opposed to Carvana so it make me second guess why I even bought a car with them. And my car was delayed and arrived FILTHY. I mean the car arrived so nasty I had to take it to a detail shop to get it how looking actually clean. So I was disappointed with that. All in all, go to a dealer and not wait 2 weeks for a dirty car when you can walk out a dealer with an actually cleaned/detailed car the same day. More
by hersom66
Employees Worked With
I’m not sure
March 07, 2021
Awesome,no haggel no aggravation of a car dealer blowing up your phone until you have made a decision. Easiest and stress free purchase in my 66 years of living. I hope their is a carvana in heaven. It has up your phone until you have made a decision. Easiest and stress free purchase in my 66 years of living. I hope their is a carvana in heaven. It has to be because that is exactly how the experience felt. More
by dexterbell9
Employees Worked With
Can't remember our delivery girl but felt like we had known her forever. Great employees
