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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 09, 2021

Twice during the process I had timed tasks to perform, both times I was at work and not able to deal with PDFs and uploads and pictures. Some people cant whip out their phones and screw around for an hou More

by mattg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember
Mar 09, 2021 -

Carvana responded

Thank you for submitting feedback detailing your Carvana experience. We take these reviews very seriously as we are always looking for ways to improve our processes. Carvana takes pride in our hassle and stree-free purchase process as well as high quality vehicles, and we apologize that we have failed to deliver this kind of experience to you so far. We encourage each of our advocates to establish clear lines of communication with each of our customers so as to avoid any confusion. Once again, we are truly sorry for the issues you encountered and we appreciate your patience through it all. Please do not hesitate to reach out if you have any further questions or concerns.

March 09, 2021

This was the best, most painless purchase I’ve ever made. I’m sooo impressed and happy with the Carvana team and my new vehicle! I can’t see myself purchasing a vehicle any other way! More

by Alyssaks90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Bogan
March 08, 2021

Wow! The whole process was seamless and easy as advertised. The delivery guy was professional and on tine. I highly recommend this company.The price of the car was below KBB. I have never had a car More

by wcjones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ddddrd
March 08, 2021

What a great experience The car came as ordered and in great condition The entire process was quick and easy the 7 day money back guarantee Was awesome I didn't give back the car I lo ove it looking More

by ethol85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure they all did excellent
March 08, 2021

That was the easiest car buying experience we have ever went through! The two gentleman that delivered our vehicle were amazing! I love my new car and we will definitely be purchasing from Carvana again! More

by b.newsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markail
March 08, 2021

Carvana really knocked my socks off! When I found a 2019 compact with only 7,700 miles on it, I thought it was just too good to be true. However, after reviewing the Carfax report that was provided through More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pernell
March 08, 2021

No salesmen to deal with. The process is super easy! I am recommending Carvana to all of my family and friends. I may never purchase another vehicle anywhere else! More

by mksim25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karri, Trina, Colton
March 08, 2021

Things I liked about my experience would be the honest pricing of great vehicles, the features to look at a car almost 360 degrees. The fact that everything comes to me the car registration and plates. Th More

by j.benavids10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
March 08, 2021

This was my first time purchasing a car on-line and I loved it. I dread dealing with car salesmen and car dealers. I was a bit leery about not seeing and test driving the car before placing my order but More

by H. Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
entire team
March 08, 2021

Carvana was amazing! It was so easy. No hassles. The vehicle I bought looked exactly like it did on the website. I will absolutely buy my next car from them when the time comes. More

by Sarahhoffman16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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