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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

April 04, 2021

I really appreciate carvana.com for helping purchase my new car. The quality of cars you guys have in your inventory amaze me. The process was very easy. And I love the 7 days money back guarantee you guys More

by Isabellepaul1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the employees
April 03, 2021

Easy process. Accurate description. Great service. Great communication. Would and have recommended to many people friends and strangers. Corvette was exactly what I wanted and expected More

by shwooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Internet
April 03, 2021

The process was unexpected. It was mostly seamless, and when issues arose, customer assistance was very helpful. I have recommended this service to all my friends. Would definitely use Carvana again. More

by cabarwen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in Indianapolis, and all the CSR's
April 03, 2021

Very easy process. Great service. I have never felt more comfortable with the car car buying process until Carvana. Thanks a lot Carvana I will buy another car again from you guys. More

by P. Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Novi, Michigan
April 03, 2021

First time experience in buying a car this way! The difference between a great experience and a good experience boils down to something as simple as small details. This was the first time I’ve ever bou More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
April 03, 2021

The staff was nice, delivery was perfect, except a tire pressure light on, then on second day engine light. Now too late to go back. More

by gamboaohana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany
Apr 05, 2021 -

Carvana responded

Thank you for taking the time to provide us honest feedback about your recent experience with us. Carvana conducts a 150-point inspection on all our vehicles to ensure they are meeting our high-quality standards and apologize if you feel this is not the case. We understand that unexpected mechanical issues with your vehicle can be extremely frustrating, which is why we also provide a complimentary 100 day or 4,189-mile limited warranty for your peace of mind. We recommend getting in Contact with Silverrock, our trusted warranty partner, to help resolve your concerns. You can always chat with us 24/7 if any questions arise. We appreciate the feedback you have provided us as we are always looking to improve the customer experience.

April 03, 2021

Easiest and best car buying experience. I arrived my car was ready, signed a few papers and off to my life. They checked on me and made sure I was happy with my new car! The only way to buy a car More

by Lpurnell1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
April 03, 2021

Great car buying experience. I was able to set up my criteria for the vehicles of choice and within a short period of time found the ideal SUV for our needs. We received a very generous offer for our tr More

by jonespaulr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carvana team
April 03, 2021

Super happy with my 2018 Ford C-Max . Carvana was super easy an fast to do. Definitely will recommend them. The warranty an 7 day drive test awesome More

by Mzlolalola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
April 03, 2021

So far so good. Had my new truck delivered and picked up my trade without a hitch. Delivery guy was friendly and the little paperwork went fast. Just finished the 7 day trial so will update with how the re More

by JodyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm bad with names, so didn't keep track, but everyone was friendly so far.
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