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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

April 06, 2021

I was a little skeptical about buying a car online and not able to drive it but I was very impressed with the car experience that I might not go to the dealership again unless you don’t have what I’m look More

by Lancewells005228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
April 06, 2021

Great experience overall, provided good value for car I traded in, and what I bought. However, because my trade in was valued more, had to do 2 different transactions and let to multiple issues with payme More

by toodlesmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
multiple
Apr 07, 2021 -

Carvana responded

Thank you for providing details of your recent Carvana purchase experience. We are so pleased that you enjoyed the majority of your Carvana experience, and we are glad we were able to provide you with the easy and streamlined car-buying experience that we always aim to provide our customers. We would like to sincerely apologize for any inadvertent miscommunication and for your experience that transpired, as our goal is to create a seamless process for our customers. With that being said, we do truly appreciate your patience and if we are able to improve your experience in any way please do not hesitate to reach out to us at (800) 300-4554.

April 06, 2021

I enjoyed the process of buying a car through Carvana. I would do it again. I filled out everything online and had Financing and everything in about an hour or so. Even when I changed my mind,and decided t More

by Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
April 06, 2021

Probably the fastest, simplest and best way to buy a car. I definitely would recommend Na would do it over again if I had to! 😊 More

by andrewjose820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayra, Erin, James
April 06, 2021

This was a thoroughly pleasant experience. Shopping on line was easy and even fun. The purchase process was painless. The delivery was accomplished without any problems. Finally, I am very happy with t More

by jmmntgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't have names, but everyone was great.
April 06, 2021

No problems no hassles and no worries. Buying from Carvana was even called me to make sure I knew about their 7 day return policy. More

by timarm64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
April 06, 2021

I absolutely loved buying my car through Carvana! It was hassle free and I was able to do it from my couch! I have recommended Carvana to everyone I know looking for a car. More

by kindness.rules.66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any names
April 06, 2021

Great to deal with from beginning to end. Wasn't sure about doing everything online but it was hassle free. Call in number had no wait time either and issues resolved quickly. Defidently will recommend! More

by amycrompton1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
April 06, 2021

I bought a 2013 VW Convertible from Carvana the process was so easy I don't think I would go anywhere else. The car arrived on time and in better condition that I expected. Deana was very sweet and took More

by drfixitstudios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana
April 06, 2021

From the online selection of vehicles to the finance and delivery, everything went rather smoothly. All through the process I was kept well informed of what was needed from me. I traded in my used vehicle a More

by radio_op
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember their names
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