Carvana

I love my car it is very nice the only problem was I had water in my trunk but everything else was nice ride good water in my trunk but everything else was nice ride good More

Everything was great!! Easy process!!Was delivered on Everything was great!! Easy process!! Was delivered on time and the person Who delivered was very kind and helpful! Carvana is a great,easy-to-u Everything was great!! Easy process!! Was delivered on time and the person Who delivered was very kind and helpful! Carvana is a great,easy-to-use Way to buy a car!! Very happy and pleased!! Thank you Carvana crew!!! More

The service was great. I would recommend to others to purchase a vehicle from Carvana.. Will ss great! It is the fastest I have purchase a vehicle. Thanks you purchase a vehicle from Carvana.. Will ss great! It is the fastest I have purchase a vehicle. Thanks you More

A sido una muy buena decisión haber escogido Carvana como mi dealer me an dado un buen trato y la gente es muy profesional gracias Carvana mi dealer me an dado un buen trato y la gente es muy profesional gracias Carvana More

First, let me state that the people who work for Carvana are great--very helpful and friendly. However, the company falls short on many levels. There are many instances in the process where the company clai are great--very helpful and friendly. However, the company falls short on many levels. There are many instances in the process where the company claims that a representative will contact you within 24 hours so you can get to the next phase in the process. Forget it—it’s not going to happen. If there is anything pending, you must take the initiative and call them to make any progress (and when you try, you’re placed on hold with the most annoying, loud music I’ve ever heard). Once you do contact someone, they will be very helpful and will take care of things. Their process makes you feel that there is no one over there managing/overseeing your purchase. Next, they don’t have a clue about electric vehicles, which is what I purchased. They have a 150 point inspection they claim to perform on every vehicle, but their checklist is for vehicles with internal combustion engines. Case in point—how do they ship an electric car without the charger that all electric vehicles come with (they did to me)? Also, why do they insist I need to have a completed emissions form for an electric car? A little training on their side would help a lot. Granted, electric vehicles are relatively new in the market place, but if they’re going to sell them, they should know what they’re doing. Though I’m happy with my purchase (they did pay for me to buy a charger), the process was frustrating and it seemed to needlessly drag out. I don’t know if other companies would do better, but there is surely much room for improvement with Carvana. More

My Carvana experience was extremely positive from start to finish. Keywords include exceptional customer service, full transparency, professionalism, superb communication, and user-friendly tools for resea to finish. Keywords include exceptional customer service, full transparency, professionalism, superb communication, and user-friendly tools for research. Thank you Carvana for making what used to be such a challenging process... so much easier & efficient. More

Saved money, time, hassle, and negotiating with a local dealer and ended up with the best price and vehicle with Carvana. The only Con would be one's willingness to get the vehicle ASAP and negotiate wit dealer and ended up with the best price and vehicle with Carvana. The only Con would be one's willingness to get the vehicle ASAP and negotiate with a dealer to get the vehicle quicker. We waited 3 weeks before our Honda was finally delivered. Pictures took 2 weeks. The rear tires were replaced and brake pads too so that took more time I think but certainly happy they caught that in the 150pt inspection. i.e. something you want to wait for repair. The vehicle was clean but not detailed to my standards. The paint needed to be clay bar'd, polish, and two coats of wax. The interior need a deep cleaning too. But I'm extremely picky and old school when it comes to detailing a car. It may be clean enough for many. The delivery was great, easy, simple, good communication with the person delivering. Very low stress situation. I suggest you get a OBD reader and the Torque app on your phone to run a diagnostic yourself to see if the vehicle has thrown any codes from the the ECU. It takes just a few minutes and will give you piece of mind that all the electrical systems on the car are working properly. Then, look under the vehicle for excessive rust or damage not many people do that. Run your finger in between panels to be sure they are evenly spaced i.e. not wrecked and fixed. If you are not comfortable doing this, take it to a mechanic and pay them $100 to do all of this. Anyone can inspect the cosmetic stuff yourself. Both vehicles I bought from Carvana had normal wear and tear and am overall happy with the transaction. I don't think I'll ever go buy a vehicle at the stealership again....i mean dealership sorry!?! More

I have enjoyed this process for the most part. I would have liked to utilize the vending machine, maybe next time. Aside from the three small-time-framed delays, I now have my dream car have liked to utilize the vending machine, maybe next time. Aside from the three small-time-framed delays, I now have my dream car More

Great easy transaction simple features and great associates great notices and updates on vehicles, easy to upload paper work and forms needed to help process associates great notices and updates on vehicles, easy to upload paper work and forms needed to help process More