Carvana

Other than the fact that they were 4 days late with the delivery, I'm very happy with the vehicle. The advocates was very helpful and the delivery person was great. I might purchase another vehicle in th delivery, I'm very happy with the vehicle. The advocates was very helpful and the delivery person was great. I might purchase another vehicle in the future. More

Easiest car sale we have ever had. Great communication! Once we got to the dealership it only took less than 30 min and we were out the door, and that included doing a trade in. Would do it again in a hear Once we got to the dealership it only took less than 30 min and we were out the door, and that included doing a trade in. Would do it again in a heartbeat!! More

The Carvana folks were great. I found the process difficult and needed lots of assistance. My new car had damage that was not described on the website, and it is being repaired at no cost to me. Unfo difficult and needed lots of assistance. My new car had damage that was not described on the website, and it is being repaired at no cost to me. Unfortunately, the damage indicates that the vehicle has been in a prior accident, when I purchased it as 'accident-free'. But on the whole it was a good experience and I would purchase a car again this way. I don't think I would trade my old vehicle in again, though. I did not receive a competitive price for it (each wheel rim on my historic car was worth more than the total compensation). More

Carvana made the selling process so easy and was well above KBB on their offer. RJ made the pick up quick and easy and asked my wife how she was enjoying her car that he delivered 2 months ago. Highly re above KBB on their offer. RJ made the pick up quick and easy and asked my wife how she was enjoying her car that he delivered 2 months ago. Highly recommend giving Carvana a try, it’s so easy. More

This was not only easy but the deal was great! I bought my truck at 5:00 AM sitting on the couch drinking coffee. The process was flawless. The truck is perfect. I will never go into a traditional dealersh my truck at 5:00 AM sitting on the couch drinking coffee. The process was flawless. The truck is perfect. I will never go into a traditional dealership again. What a difference! More

I have never experienced buying a car this easy. Everything was so simple and to the point. No hidden fees or agendas. I’ve recommended it to everyone I know in need of a new vehicle. You guys are a Everything was so simple and to the point. No hidden fees or agendas. I’ve recommended it to everyone I know in need of a new vehicle. You guys are awesome. More

I'm very thankful for caravan They made it very easy and comfortable I know I will never go to a dealership again!!! They are a waste of time comfortable I know I will never go to a dealership again!!! They are a waste of time More

I loved the CARVANA buying experience. Gone are the days of having to visit a car dealership, and I am more than OK with that. I do have two issues, which to most people may equal a less-than 4 star rating of having to visit a car dealership, and I am more than OK with that. I do have two issues, which to most people may equal a less-than 4 star rating. However, due to my overall satisfaction with the experience, I am still rating this review as 4 stars. After speaking with the delivery driver, he informed me that the TPMS (tire pressure monitors) were not registering the tire pressure. He let me know that all tires had been evaluated and seemed to be in great shape, however the TPMS was not working. He said they could hold off on delivering the vehicle, but it would likely add 1-2 weeks of delivery delay. He said my other option would be to take it in myself, once the car was in my possession. In order to avoid the delay I went ahead and had the car delivered. I took the vehicle in to BMW to have them take a look. The TPM sensors installed by the previous owner, were generic, non-branded sensors which were faulty and gave no read. Therefor they recommended I replace them with OEM sensors, which I was happy to do, being that the vehicle is still under factory warranty. The only issue is I was charged $50, for going outside of the Silverock network of repair facilities. However when I called KARTEK within their "network", I was told that the vehicle is still under warranty, and I should just take it in to the dealership. Anyhow $50 is not the issue. The issue is this vehicle is supposed to undergo Carvanas "150 pt" inspection. Which I was assume, if this was actually performed, this issue would have come to light. The second problem is minor. The front passenger cup holder was very obviously dirty. But not just dirty, it had a visible layer of a red gelatinous (probably some type of dried down juice) substance. A little cleaner got it out without a problem, but again....wheres the 150 point inspection when it comes to cup holders?? I will definitely recommend CARVANA to anyone in the market for a vehicle. I just ask that Carvana perform a final inspection upon confirmation of the vehicle, preferably BEFORE the date of delivery. More

All the people I spoke to on the phone were nice and the woman at the Greensboro facitly was fantastic and needs a big raise!! I do have a few issues... 1. They (people on the phone) told me since I was woman at the Greensboro facitly was fantastic and needs a big raise!! I do have a few issues... 1. They (people on the phone) told me since I was less than 100 miles I would need to go to Greensboro, it was 134 miles.... I did point that out over the phone and was told the experience of using the vending machine was worth the extra 34 miles and talked up how cool the token would be that I would get to keep. We were excited about that... 2. My car was too big for the vending machine so we never got that experience and no other cars came down while we were there for an hour.... 3. I never even got a token - my students were so excited to see all of the videos and the token and we had nothing... 4. Why didn't we just put my old plate back onto my new car?? Why did I pay for a new plate?? More

Very happy with this purchase. Just a little patience and everything works out. There sending me $200 for missing my scheduled delivery. I was missing a tow hook, they got me another one. It is definitely th everything works out. There sending me $200 for missing my scheduled delivery. I was missing a tow hook, they got me another one. It is definitely the new way of buying cars More