
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,128 Reviews of Carvana
Friendly,knowledgeable, convenient and dedicated to my satisfaction. There is not a thing I would change about this experience. I loved it! I would definitely recommend to family and friends. satisfaction. There is not a thing I would change about this experience. I loved it! I would definitely recommend to family and friends. More
Honestly we had our reservations about buying a car online. But Carvana literally blew us away. The process was so smooth and easy, and the car we bought is so beautiful. Our kids loved watching the online. But Carvana literally blew us away. The process was so smooth and easy, and the car we bought is so beautiful. Our kids loved watching the Carvana transport truck pull up. Jacob even brought us a goodie bag with beef jerky and a hand puppet squishy. It was AMAZING, AWESOME, and another of fun. More
Easiest car purchase ever. I called two hours before delivery to cancel the gap insurance. It was done over the phone and didn’t have an effect on the delivery. I wish I could remember the gentleman who delivery to cancel the gap insurance. It was done over the phone and didn’t have an effect on the delivery. I wish I could remember the gentleman who helped me cancel the gap insurance. He realized we were in a time crunch and made sure the paperwork got to processing before we got off the phone. Ashanti and Brittany were great with the delivery! I did my test drive and by the time I was back, my trade was already loaded. I signed the last of the paperwork and that was it! More
Although the purchasing experience was fine and without drama, my 2020 Toyota 4Runner was delivered with no attention to detail given. Flat tire, Colorado mud still on the under carriage. Good car, disappo drama, my 2020 Toyota 4Runner was delivered with no attention to detail given. Flat tire, Colorado mud still on the under carriage. Good car, disappointing prep. More
The process was smooth and simple no haggling and very affordable prices for options. The whole online thing to purchase is new to me and will not be my last . Only issue was my vehicle was owned by a smo affordable prices for options. The whole online thing to purchase is new to me and will not be my last . Only issue was my vehicle was owned by a smoker and that didn’t fit well we me at all. Had to have car detailed and carpet shampoo in order to drive it More
Absolutely phenomenal. There was a glitch and it caused some issue but they fixed it before I even caught it, and made it worth my time. I will never use anything other than Carvana to get a vehicle. No ha some issue but they fixed it before I even caught it, and made it worth my time. I will never use anything other than Carvana to get a vehicle. No hassle, easiest process I have ever experienced. I would leave 100 stars if I could. More
Everything was fantastic, except that the vehicle does not have a feature that was advertised. I raised the issue May8 and have not heard anything back as of today, May 24. not have a feature that was advertised. I raised the issue May8 and have not heard anything back as of today, May 24. More
The process was simple and the results were very good. Much better than going to a dealership and listening to all the bull and hearing "let me talk to my manager" discussions. Ordered on line, also was Much better than going to a dealership and listening to all the bull and hearing "let me talk to my manager" discussions. Ordered on line, also was able to talk to someone of the phone when we have ordering questions. Car was delivered as promised and in the condition listed on the ad. They took care of everything including the car, loan, delivery and followed up with us several times. Will use again. More
I worked with people who were very kind and knowledgeable. Carvana offered a great selection of clean low mileage cars that made the process a joy as opposed to the normal struggle of purchasin knowledgeable. Carvana offered a great selection of clean low mileage cars that made the process a joy as opposed to the normal struggle of purchasing a vehicle. It was foreign to me to make such a large purchase over the internet, Carvana made it feel safe with their seven day money back exchange, and 100 day warranty. I highly recommend Carvana. Bill A More
Everybody was nice and helpful. The entire process was very easy. We did discover a dent that wasn't reported and covered with touch up paint. Still waiting on resolution. very easy. We did discover a dent that wasn't reported and covered with touch up paint. Still waiting on resolution. More