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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

May 24, 2021

Friendly,knowledgeable, convenient and dedicated to my satisfaction. There is not a thing I would change about this experience. I loved it! I would definitely recommend to family and friends. More

by michonbmo3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Brandon
May 24, 2021

Honestly we had our reservations about buying a car online. But Carvana literally blew us away. The process was so smooth and easy, and the car we bought is so beautiful. Our kids loved watching the More

by mjw3270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
May 24, 2021

Easiest car purchase ever. I called two hours before delivery to cancel the gap insurance. It was done over the phone and didn’t have an effect on the delivery. I wish I could remember the gentleman who More

by Tiff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashanti, Brittany
May 24, 2021

Although the purchasing experience was fine and without drama, my 2020 Toyota 4Runner was delivered with no attention to detail given. Flat tire, Colorado mud still on the under carriage. Good car, disappo More

by Idtindian28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 24, 2021

The process was smooth and simple no haggling and very affordable prices for options. The whole online thing to purchase is new to me and will not be my last . Only issue was my vehicle was owned by a smo More

by Hurd002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 24, 2021

Absolutely phenomenal. There was a glitch and it caused some issue but they fixed it before I even caught it, and made it worth my time. I will never use anything other than Carvana to get a vehicle. No ha More

by meghanannlong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not remember.
May 24, 2021

Everything was fantastic, except that the vehicle does not have a feature that was advertised. I raised the issue May8 and have not heard anything back as of today, May 24. More

by jlgusta81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 24, 2021

The process was simple and the results were very good. Much better than going to a dealership and listening to all the bull and hearing "let me talk to my manager" discussions. Ordered on line, also was More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessee the delivery person. Forgot the person who originally helped and she was great.
May 24, 2021

I worked with people who were very kind and knowledgeable. Carvana offered a great selection of clean low mileage cars that made the process a joy as opposed to the normal struggle of purchasin More

by Bill A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
May 24, 2021

Everybody was nice and helpful. The entire process was very easy. We did discover a dent that wasn't reported and covered with touch up paint. Still waiting on resolution. More

by dbarnett28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No Names
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