
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Fast, accurate, informative, and answered all my questions I talked to a couple of people threw out my process and they patiently walked me there everything even when I had to call back again and ag questions I talked to a couple of people threw out my process and they patiently walked me there everything even when I had to call back again and again thx Carvana ✌🏾 More
Overall the process was way better than having to waste a day or two at the dealership! The only thing I wasn’t anticipating was the timer count down on uploading documents (I wish that was fore-warned so I day or two at the dealership! The only thing I wasn’t anticipating was the timer count down on uploading documents (I wish that was fore-warned so I would have them handy) and how every time I would speak with a different representative so sometimes the communication wasn’t perfect. Overall, would highly recommend over going to a local car dealership. More
It was so much easier buying from carvana then it was an in-person car dealership. The sales team was wonderful to work with, help to resolve issues, and fine-tune the sale. The other perks that come with t in-person car dealership. The sales team was wonderful to work with, help to resolve issues, and fine-tune the sale. The other perks that come with the vehicle are phenomenal. More
It was very easy purchasing a car from Carvana. We searched for the vehicle we wanted, reviewed the photos and specs online and made the decision to purchase. The vehicle was delivered to our home on searched for the vehicle we wanted, reviewed the photos and specs online and made the decision to purchase. The vehicle was delivered to our home on the date agreed on. The only two issues we had were that the car was a bit dusty inside and the left front tire pressure was low. Other than those two minor issues, it was a great experience. More
Not easy as they advertised. Car was filthy upon delivery. Even though they promised it was going to get detailed before. Inside w drips from drinks and stains on ceiling and all over dash. Runa delivery. Even though they promised it was going to get detailed before. Inside w drips from drinks and stains on ceiling and all over dash. Runaround to get paid $100 for a detail that cost me $200. Gave me runaround regarding transfer of old tags. Hard as heck to speak w a live person. Chat is just a computer w set menu responses. Very frustrating when I paid 40k for a car. Not using this company ever again. More
Process was easy, convenient and fast. Vehicles are well documented, and displayed. Paperwork was simple and forward. Delivery was simple, and the driver was nice and professional. All and all best car buyi documented, and displayed. Paperwork was simple and forward. Delivery was simple, and the driver was nice and professional. All and all best car buying experience I have had so far. More
Very courteous, prompt service. On time and was even more than we hoped for! Thank you! Jasmine was fantastic upon delivery. Thank you Jasmine... Allyson Scott than we hoped for! Thank you! Jasmine was fantastic upon delivery. Thank you Jasmine... Allyson Scott More
Holy cow, this was by far the easiest and least stressful car purchasing experience I'v ever had (new or used). I even used third party financing through a local credit union and had an existing loan to payo car purchasing experience I'v ever had (new or used). I even used third party financing through a local credit union and had an existing loan to payoff. Even with those two conditions, this process was so easy. I talked to Carvana twice on the phone to sort out paperwork, loan payoff, and loan funding and each time they were so pleasant and friendly. I only had to talk to my local credit union once to get Carvana everything they need. The delivery process is super easy. All the paperwork was ready, the delivery person even removed our existing license plate off of the trade-in and was just genuinely super nice and helpful. The price of the car we got was comparable to what dealerships were negotiating too once you included all the hidden fees dealers try to sneak in. More
A very painless experience. I talked with customer service many times and they were ALWAYS very courteous, patient and answered all my questions. Love Carvana! service many times and they were ALWAYS very courteous, patient and answered all my questions. Love Carvana! More
The process to get the loan and find the car was , smooth and without interruption, plus the quest in the search fir the car the I want and not someone want to sell me and without interruption, plus the quest in the search fir the car the I want and not someone want to sell me More