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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
May 26, 2021
First came he selection for what I was looking for, which to say the least was great. Second came the no haggle pricing for both my trade-in and the vehicle I purchased, both numbers were good numbers. Third to say the least was great. Second came the no haggle pricing for both my trade-in and the vehicle I purchased, both numbers were good numbers. Third came the delivery of my vehicle, the delivery was on time and professional, this included my test drive for 15 minutes or so. Fourth and most importantly was the 7-Day no questions asked return where I had to return the car after a few days of ownership due to a couple of relatively minor issues. With the return I selected another of the same vehicle and once again the delivery was on time and professionally handled. I would like to Thank Seth Rubio out of Nashville, TN for a great return/swap, the whole process went smoothly. Today on 5/26/2021 I'm just over a week out and with the replacement choice of vehicle I am very pleased. The entire buying experience was great, the staff handling the return/swap were great to work with. I'll look to Carvava for the purchase of another vehicle without question. More
by waynrj
Employees Worked With
Seth Rubio
May 25, 2021
The entire process was easy and comfortable. I was able to search vehicles and compare to my needs (and wants!). I am confident there is always someone to answer my questions. And (unlike a traditional dea to search vehicles and compare to my needs (and wants!). I am confident there is always someone to answer my questions. And (unlike a traditional dealership) everything was transparent!!! I love seeing EXACTLY where my money is going and having the guarantee if I decided this car wasn’t for me. I absolutely LOVE my new car! Highly recommend Carvana! More
by Sunshine
Employees Worked With
The delivery drivers were so patient and kind! Unfortunately I was too excited about my car to remember their names but they answered all my why and made SURE I was good before they left! Top notch service
May 25, 2021
Online was simple and instructions clear. Delivery was on time and driver was great. Helpful and informative. Car was clean and neat. Paperwork completed well time and driver was great. Helpful and informative. Car was clean and neat. Paperwork completed well More
by Stus001
Employees Worked With
Cannot recall
May 25, 2021
Pros: Very easy to buy the car. Friendly staff. I love the car. Cons: A few days before the car was supposed to arrive, they say the delivery would be delayed an additional week. After waiting that add the car. Cons: A few days before the car was supposed to arrive, they say the delivery would be delayed an additional week. After waiting that additional week, Carvana calls that morning to say the car won't start and delivery would be delayed another 5 days. Two delays after the initial promised delivery date, it finally arrives, but the inside was dirty. I opened an issue and submitted pictures during my 7-day exchange period hoping to have Carvana clean the car or give me a detail credit, but they did not respond. More
by miata_bryan
Employees Worked With
John
May 25, 2021
Perhaps the most innovative and convenient process I have experienced. I have total confidence in my purchase and was treated wonderfully...I would recommend to anyone looking for a used vehicle. Ralph G experienced. I have total confidence in my purchase and was treated wonderfully...I would recommend to anyone looking for a used vehicle. Ralph Graham More
by hammondc123
Employees Worked With
Don't remember
May 25, 2021
The entire process was easy and wonderful. Love Carvana and will be doing most of our car shopping there in the future! No pressure, price is the price and I got a very fair price for my tradein. and will be doing most of our car shopping there in the future! No pressure, price is the price and I got a very fair price for my tradein. More
by heather.heck15
Employees Worked With
NA
May 25, 2021
This has been the easiest and most pleasant car buying experience I have ever had. I have bought and sold quite a few cars and nothing compares to how easy this was. The ultimate reason I went with carv experience I have ever had. I have bought and sold quite a few cars and nothing compares to how easy this was. The ultimate reason I went with carvana though was the price they gave for my car. It was far better than anyone else. More
by mralltop24
Employees Worked With
N/a
May 25, 2021
I purchased a 2012 BMW X5 and the process from start to finish was excellent. The car was spotless and detailed. It had new tires and passed an independent inspection with no issues. Everyone was pleasant, finish was excellent. The car was spotless and detailed. It had new tires and passed an independent inspection with no issues. Everyone was pleasant, professional and knowledgeable. Aszreeal from the Denver location delivered my car and she was EXCELLENT! She is an asset for Carvana! More
by Sharyn Kane
Employees Worked With
Aszreeal
May 25, 2021
Great dealership great customer service outstanding all way across the Board They stand behind the word the car is awesome just a few hiccups but overall outstanding I recommend this dealership to anyone way across the Board They stand behind the word the car is awesome just a few hiccups but overall outstanding I recommend this dealership to anyone who’s looking for a car to buy online it is just that simple More
by vincentharris
Employees Worked With
Christian
