
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Buying my car from Carvana was simple, pain free and fun! Your product selection was great and was well informed throughout the entire process. When my car was delivered as scheduled my neighbors were impre Your product selection was great and was well informed throughout the entire process. When my car was delivered as scheduled my neighbors were impressed! I would recommend Carvana to anyone looking to purchase a vehicle and avoiding pesky dealerships! More
Great purchase, I was a little hesitant in the beginning, but I really enjoy my new truck. The pictures were great and I actually got exactly what was posted. but I really enjoy my new truck. The pictures were great and I actually got exactly what was posted. More
Carvana advocates are very helpful and easy to deal with, especially online which is a huge plus. The delivery / trade in process was also a positive experience. Negatives - I chose a vehicle and schedule especially online which is a huge plus. The delivery / trade in process was also a positive experience. Negatives - I chose a vehicle and scheduled delivery about 14 days after purchase on my own accord. The day of my delivery the local carvana location called and stated they just received the vehicle that morning and needed to put new tires on (the website stated new tires had already been installed). They also stated they needed to re-attach the splash guard under the front end. This resulted in a re-schedule of my delivery. 1 day after delivery the entire splash guard assembly they said they were re-attaching came apart while driving. The claims process was easy through an online advocate. So all in all less than a week of owning the car and already at the mechanic albeat for something fairly minor and covered by the claim. I recommend Carvana because the people are easy to deal with and you don’t have to go to a pressure situation at a dealer. You just have to be mindful that you are still buying from a dealer and also buying a used car. More
Very pleased with the process, the only negative I have is my car wasn’t washed and detailed before I got it. Other than that, it was a great experience. is my car wasn’t washed and detailed before I got it. Other than that, it was a great experience. More
Let me start by saying I HATE BUYING VEHICLES! I was super impressed with the website, the vehicles and the trade process. The day of delivery, every effort was made to make the appointment happen. The super impressed with the website, the vehicles and the trade process. The day of delivery, every effort was made to make the appointment happen. The driver was professional and took the time to complement us on our trade, along with our new vehicle. This was our first time buying without a dealership experience. We are already talking about our next purchase with Carvana! More
This was my first purchase in 14 years and I have no regrets. Daniel from Myrtle Beach delivered my new car and was such a great representative of the Carvana team. Within about a week of selecting my v regrets. Daniel from Myrtle Beach delivered my new car and was such a great representative of the Carvana team. Within about a week of selecting my vehicle online, it was delivered to my home. I’ve already been recommending Carvana to colleagues and family. Thank you Carvana! More
Dealership performed well and Georgeann Pruitt the delivery driver deserves special mention. Great delivery presentation and very conscientious on the details. My problem is trying to hook up with yo delivery driver deserves special mention. Great delivery presentation and very conscientious on the details. My problem is trying to hook up with your finance provider - opening an account on their website is not easy and my entries keep getting frozen to a standstill. My first payment is due early June. This whole process is going to back fire if a third party is not as polished as Carvana. Harry Giddings More
The only way I will ever buy a car again, and the second time I've used Carvana. Everyone is friendly, there's none of that dealership haggling, negotiating, "let me speak to my manager" when we know they'r time I've used Carvana. Everyone is friendly, there's none of that dealership haggling, negotiating, "let me speak to my manager" when we know they're just hanging around nonsense. The staff take great care of you, the cars are clean and in great shape, the delivery folks are knowledgeable and invested in your satisfaction. Buy your next car here. More
I bought an Elantra, but decided I would LIke an Infiniti more. The trade wasn't difficult but there were some frustrating technical difficulties and getting my insurance confirmed was a real headache. It he more. The trade wasn't difficult but there were some frustrating technical difficulties and getting my insurance confirmed was a real headache. It held up the switch for several days while Carvana figured out what was going on. In the end, I did get the car I wanted. I first bought a Hyundai Elantra, but changed my mind after I drove it, as I wanted something a little more luxurious. The people I dealt with were very accommodating. They were polite and apologetic over the glitches we fought through in order for me to purchase an Infiniti Q50. Swapping out the Elantra was no problem. They extended the 7 day grace period as the paperwork was not ready, and even brought a lovely gift when they came to swap out the cars. I don't think I'll do it again, but it was an interesting experience, and the car I ended up buying, an Infiniti Q50, is outstanding. More