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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

May 24, 2021

By far the best car buying experience I have ever had. I highly doubt I will ever step foot back into a traditional car dealership. More

by amcarrillo21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall.
May 24, 2021

I really had never heard of Carvana but after a little searching and a quick trade in appraisal of my car I was hooked. I kept finding rentals and with Carvana I found exactly what I wanted at a great pri More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Sebastian
May 24, 2021

This new way of buying a car is truly awesome! No pressure no pushy salesman.found the vehicle we wanted. Financing was a breeze. Good interest rate. Delivery was on time this is truly the best way t More

by goldenvalley2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was helpful
May 23, 2021

So far for me the experience is just down right scary 1st day owning the car had couple weird things going on that you would think the inspection would notice then everything was fine but then comes day 8 an More

by ebolam3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 24, 2021 -

Carvana responded

Carvana prides itself on providing our customers an exceptional car buying experience coupled with high quality pre-owned vehicles. We know that many customers select to purchase from Carvana because of the convenience, and we want to be sure that convenience is lasting far past the 7-Day Money Back Guarantee, however it seems like we missed the mark with your vehicle while completing our 150-point inspection. All of our vehicles come with a 100 day/4,189 mile warranty for an additional peace of mind, but we are very sorry for the frustration we have caused you. After reviewing your account, we do see you are working with our warranty provider SilverRock to address your concerns. If you have any further questions, please don’t hesitate to contact us at (800) 333-4554.

May 23, 2021

This was my best experience EVER at a car dealership.. very easy and receive top dollar for my Scion... I was done within 20 min or less at the actual dealership.. THANK YOU CARVANA!!! YOU GUYS ARE THE BE More

by bentwax13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
May 23, 2021

I Have one suggestion. I thought that all the paperwork should be asked for in the beginning when you fill out the application residential papers the copy of your license and all those things should be ask More

by hollyd2758
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
May 23, 2021

Great customer service, friendly and fast service. Very helpful and knowledgeable of the car and the purchase.ing process. Communication was great when delayed process More

by saprinakearney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
May 23, 2021

At first I couldn’t believe it but not the only was the process easy my ride drives smooth. This definitely won’t be my first purchase More

by tnrobinson22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carvana
May 23, 2021

I can just say wow! I’m very pleased with the car, Carvana is something else. I would definitely recommend them, buying with them is definitely worth it to give it a try! More

by Eclipse469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Natasha
May 23, 2021

This was an amazing experience I'm so happy with my purchase the staff was super friendly and helpful and explained every thing to me More

by TemaMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
many
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