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Carvana
Tempe, AZ
10,117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,117 Reviews of Carvana
June 09, 2023
Undisclosed wheel damage not documented in sale listing (SilverRock did cover repair at no charge or deductable). Undisclosed scratches to hood. Vehicle was obviously NOT inspected (or damage occurred in (SilverRock did cover repair at no charge or deductable). Undisclosed scratches to hood. Vehicle was obviously NOT inspected (or damage occurred in dealerships possession after 150 point inspection was done) Exterior of Vehicle was dirty and fuel tank was empty. Dealer did fuel Vehicle with $20 gas after this was pointed out. Other than these issues, very satisfied with purchase. Online purchase process was seemless and very easy. More
by nadinemoore
Employees Worked With
Don't recall
June 09, 2023
This was the easiest car buying experience ever! No driving from carlot to carlot looking for a good car then spend hours in there doing the paperwork. I got to sit at home and o it all from phone No driving from carlot to carlot looking for a good car then spend hours in there doing the paperwork. I got to sit at home and o it all from phone. Was super easy and my delivery driver was super Cool and professional explained very good details. I will 100% buy from carvana again no doubt! More
by Mhough
Employees Worked With
Dameon haley
June 07, 2023
Very disappointing will never trust this process again, delivered a car that had almost no oil in it and there was damage that was not revealed in the sale docs. the delivery person was pleasant, when I delivered a car that had almost no oil in it and there was damage that was not revealed in the sale docs. the delivery person was pleasant, when I pointed this out they just said OK I'll take it back without flinching, seems like it didn't matter to them if I took it or not. I kept the car went to Autozone and put oil in it and took it to my mechanic to check it over and decided I would keep it and do any repair on my own. . More
by pvdelzen2
Employees Worked With
N/A
June 06, 2023
Had the van 7 days and have spent $1500 to fix it. Hoses were broke that go to transmission so was leaking transmission fluid. Back breaks are locking up so have to replace routers and breaks. Front t Hoses were broke that go to transmission so was leaking transmission fluid. Back breaks are locking up so have to replace routers and breaks. Front tires were dry rot so had to buy 2 new tires. I have not Even made my 1st payment and I have put alot of money just so the van is safe. More
by sabrinaweesner
Employees Worked With
Did online
June 06, 2023
I did have to put new tires on it, but I recognized that when I picked up the car. The price and especially the mileage - 2018 with 24,100 miles made it worth it to spend the money. I was expecting to when I picked up the car. The price and especially the mileage - 2018 with 24,100 miles made it worth it to spend the money. I was expecting to have to put some money into it, after I had purchased it, and it turned out less than what I anticipated. Did not deliver car to me, had to go pick it up, but it was only a couple of miles away, so not a big deal. More
by Dragonfyree
Employees Worked With
Not sure
June 05, 2023
Very fast and user friendly application. Only issue was description of imperfections, found a few more than furnished from the listing. If they process registration on time, will definitely Only issue was description of imperfections, found a few more than furnished from the listing. If they process registration on time, will definitely buy from them again. More
by Daniel
Employees Worked With
N/A- there were several customer service reps that called
