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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
June 14, 2021
The entire purchase process was seamless. It took about 15 minutes online to purchase and get approved financing (with a good rate). Communication was phenomenal throughout the process waiting for delivery 15 minutes online to purchase and get approved financing (with a good rate). Communication was phenomenal throughout the process waiting for delivery. Delivery was on time and only took about 25 minutes. Our delivery driver was great!! He explained everything, answered questions, and even cleaned off the cicadas that had hit the car on the way to us! More
by Chad
Employees Worked With
All were great!!
June 14, 2021
This has been the very best car buying experience I have ever had. From beginning to end, the people at Carvana are 1st Class all the way. Anthony delivered our Jeep and he was as courteous and profession ever had. From beginning to end, the people at Carvana are 1st Class all the way. Anthony delivered our Jeep and he was as courteous and professional as they come. He was very friendly and knowledgeable. He answered all of my questions and took the time to fully explain the process going forward. If I had owned my own business, I’d have been trying to snag him for sure. Great guy! Thank you Carvana!!! More
by v32g
Employees Worked With
Anthony
June 14, 2021
Great to deal with. Car was just what they showed. I would by again from Carvana & have told all my friend. Two have already bought cars after I did. would by again from Carvana & have told all my friend. Two have already bought cars after I did. More
by bill293h
Employees Worked With
Ashley
June 14, 2021
I bought a Subaru Impreza Sport just before the pandemic from Carvana. I should have realised their inspection process was a joke when they couldn’t load the car because of a faulty emergency brake, but the from Carvana. I should have realised their inspection process was a joke when they couldn’t load the car because of a faulty emergency brake, but they kept working to make it right & when it finally arrived it was a nice looking car and seemed to run well. In two years and about 5,000 miles I have replaced the manifold, the muffler, the catalytic converter, the brakes including shoes, rotors and callipers, and now it’s back in the shop again today. Do not buy a car from Carvana! This is the most expensive car I’ve ever owned! I’ve spent almost as much repairing the car as I spent buying the car, and I’ve driven it very little and very gently. I should probably sell this car and get out from under the repair bills but I can’t bring myself to rip someone else off the way I was ripped off. More
by Garywmcmsw
Employees Worked With
Don’t remember
June 13, 2021
We purchased a car and received it after 2 delays and a lot of frustration and a lot of work by a guy named Tyler. If it wasnt for Tyler we would have cancelled. We were told we would receive $25 a day for lot of frustration and a lot of work by a guy named Tyler. If it wasnt for Tyler we would have cancelled. We were told we would receive $25 a day for the delays up to $350 not $250. Not sure how we are supposed to get it. Have some questions i would like answered. Would love to speak with Tyler. More
by alnshadsmith
Employees Worked With
Tyler, Amanda, Justin and many others I cant remember
June 13, 2021
At first I thought it was a gimmick.......I couldn't believe I actually bought a car from the comfort of my living room. It was delivered to my doorstep without me doing one single thing but accept it. believe I actually bought a car from the comfort of my living room. It was delivered to my doorstep without me doing one single thing but accept it. Awesome! More
by amshadai
Employees Worked With
Joe
June 13, 2021
Super simple, extra easy, and all around great experience. I was apprehensive at first but they really have the car selling business down. I’ll definitely be buying from Carvana again. 👍🏼 experience. I was apprehensive at first but they really have the car selling business down. I’ll definitely be buying from Carvana again. 👍🏼 More
by Awilcox2552
Employees Worked With
Don’t remember
June 13, 2021
Everything went well, was super, super easy, and was truly a one stop shop for everything. Love the 7 day trial period too. My only complaint is that I got a one-day notice that the delivery was delayed truly a one stop shop for everything. Love the 7 day trial period too. My only complaint is that I got a one-day notice that the delivery was delayed one week. More
by kentterrell
Employees Worked With
Brittiny, Jordan
June 13, 2021
I don't think I will ever buy another Auto the old fashion way. Everything was smooth, and I couldn't give them 5☆ for 1 reason. The ad said the car had SiriusXM radio but when I went to transfer my s fashion way. Everything was smooth, and I couldn't give them 5☆ for 1 reason. The ad said the car had SiriusXM radio but when I went to transfer my service I found out it did not which was a bummer. That was the only issue I ran into. Recommendation; wish we could do a live walk thru for 5 or 10min to cover the Auto features to prevent this issue from happening. More
by mmcmameer
Employees Worked With
Mo
