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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

June 15, 2021

The attention of the Advocate Skyler and the assistant was excellent. He went thru every detail as promised . The unit I bought is superb and look like new. More

by edaleccio72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler, sales agvocte
June 15, 2021

This was just as easy as they advertise. Never going to a dealer again, loved the experience and love my car even more! Highly recommend! More

by Emily.aldoretta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
June 15, 2021

The easiest and fastest way to purchase a car without and hassle. You also get the prices that best fit you which was absolutely amazing. More

by Ozzglo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
June 15, 2021

Carvanas is the best. The process was fast and if there was in issue with the delivery date they contacted me right away to ask what would be the best time for me to deliver the vehicle. Is worth 👌 More

by jeimydiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellis
June 15, 2021

It was easy and convenient. When I had a question I called and the man I spoke to helped me get the appropriate paperwork and even called my insurance company to help me get the appropriate proof of in More

by Kirah_S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis and an agent from the Verification team
June 15, 2021

Literally the easiest purchase I have ever made. The car is beautiful and I’m really happy with the service and entire process. Customer service was great as well when I called to make sure everything was i More

by keelirae85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
June 15, 2021

Great process, very informative staff, on time and much better than the old conventional buying experience! Won’t go back to buying any other way..thanks everyone! More

by Baumm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
June 15, 2021

Great selection good pricing friendly people . This is my second time of buying from Carvana. Same problem both times, they don’t know how to do license plate registration. Can’t be that hard we have hundred More

by Petekegs1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlotte works in Oak Brook she’s the one who started this fiasco
Jun 21, 2021 -

Carvana responded

We would like to thank you for coming back to Carvana for a second time, but we are so sorry to hear that your experience was less than perfect this time around. We aim to get your registration completed and your hard plate shipped out to you before the temporary operating plates expire, so it saddens us to hear that you have run into this delay. Although we always desire the completion of the registration to be fast and smooth, sometimes things happen beyond the scope of our control that prevents this. While we are glad to hear you enjoyed the initial process, it is disheartened to hear about the delay regarding your registration. We sincerely appreciate your feedback and patience as we work diligently in completing your registration.

June 15, 2021

Pros: The Tacoma was in better shape than they advertised. While I could never see the light scratches they mention on the photos I assumed they were there. I've had the truck a week and still hav More

by New Taco Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
June 15, 2021

I had never considered buying a vehicle online, but this was a very pleasant car buying experience. Carvana gave frequent updates regarding delivery and the 7 day guarantee. The car is exactly what I was More

by carol.stahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael from the Sacramento Hub
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