Carvana

We love our Jeep and we definitely loved the ease of buying and selling through Carvana! The process was seamless and pretty straightforward and when we did have a question customer service was incredib buying and selling through Carvana! The process was seamless and pretty straightforward and when we did have a question customer service was incredibly helpful. Tim at the dealer was awesome. He made our trade-in easy (and fast) and getting the new car was actually a fun process. The location itself was fantastic- easy to get to, lots of space to check out your car, really cool experience! More

Unbelievably easy! I didn’t like the first car I picked and they were so great about it all. They picked up the first car and delivered the new one and didn’t charge me I didn’t like the first car I picked and they were so great about it all. They picked up the first car and delivered the new one and didn’t charge me anything additional. All car buying should be this easy! More

So far everything is great! We are satisfied with the service and the condition of the car. We are satisfied with the service and the condition of the car. More

So far this has been a great experience! From the quality of the vehicle to the ease of the purchase. From the quality of the vehicle to the ease of the purchase. More

I like the no haggling and game playing you have to do with regular dealerships. The process is straightforward and painless. It was easy to find the car we were looking for without having to run aroun with regular dealerships. The process is straightforward and painless. It was easy to find the car we were looking for without having to run around all over the place. More

I was very impressed with the delivery and the guy that delivered it. However the process would have been easier if the person I dealt with on paperwork did understand the state forms I sent. delivered it. However the process would have been easier if the person I dealt with on paperwork did understand the state forms I sent. More

Our dealer Mikaela was great! This is the second car we've purchased from her at this location. She made the process quick and easy. If we had a question or concern, she texted us This is the second car we've purchased from her at this location. She made the process quick and easy. If we had a question or concern, she texted us right back and was able to give us an answer. The first car we purchased was great, no issues at all. This second car is great as well, but we do have a couple of issues. It is at the shop right now with a claim open and being diagnosed. The process was easy and hopefully the repairs will be easy as well. More

I like the process of not having to go back and forth with the sales person. I also like that the way the down payment and monthly payment is already available to see. It really helps you to stay within with the sales person. I also like that the way the down payment and monthly payment is already available to see. It really helps you to stay within your budget. But on the downside, there was a little confusion with one of your salesman. I was told by one of the pre-approval salesman that I was completely approved and I just needed to add my car insurance. That’s was completely true, because after speaking with someone from your underwriting department, she advised me that I was not approved yet and I have to complete my income verification. I had already gotten my car insurance and if I wouldn’t have gotten approved, I would have had to call my insurance company back and cancel that insurance. But, it all worked out. Niki, from underwriting apologized, for the confusion and explained the process better and assured me that this would be addressed for future customers. So, overall this experience has been pleasant and I will definitely be referring others to buy from Carvana. Matter of fact, I was referred by Kervin Dickerson, family friend. More

Carvana set the bar high with my car buying experience! I love my Mercedes. It’s a great car! I will buy all my cars from Carvana! I love my Mercedes. It’s a great car! I will buy all my cars from Carvana! More