
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Easy start to finish. Very happy customer! Car had pretty bad tires and they replaced with brand 75k mile cooper's. No hassle. bad tires and they replaced with brand 75k mile cooper's. No hassle. More
I have in the past purchased several vehicles from carvana. However this experience was bad. Not only was the truck very dirty, there were several issues with it too that should have easily been che carvana. However this experience was bad. Not only was the truck very dirty, there were several issues with it too that should have easily been checked by inspection. I am keeping the vehicle but was very disappointed in what I received and the lackadaisical way it was handled. I don't plan to purchase another vehicle from your company and I hope you are able to improve your service for your future customers. More
This was by far the easiest and best experience I have had purchasing a new vehicle. They made it very simple and explained every process. I will definitely buy my next vehicle from them and I've been spr had purchasing a new vehicle. They made it very simple and explained every process. I will definitely buy my next vehicle from them and I've been spreading the word! More
Every person I spoke with regarding my purchase was extremely helpful. Great experience, great service. I would recommend to anyone. extremely helpful. Great experience, great service. I would recommend to anyone. More
I am so happy I bought my car through Carvana as this was the best car buying experience ever. From start to finish, everyone was incredibly helpful, patient, & friendly. The whole process was easy & smooth, the best car buying experience ever. From start to finish, everyone was incredibly helpful, patient, & friendly. The whole process was easy & smooth, & Carvana followed through with everything they said that they would do. I highly recommend Carvana, & I will definitely be purchasing another vehicle here. More
I enjoyed the experience, mostly. The experience of selling and buying a car with Carvana was easier than any experience I have had purchasing a car. The only frustrating thing for a person with litt selling and buying a car with Carvana was easier than any experience I have had purchasing a car. The only frustrating thing for a person with little patience was the delays I experienced, which during these times was not bad. Noone can help a truck breaking down etc. Everyone was great and they kept checking in with me and making sure I was ok and loved the experience of seeing for the first time with big yellow box on it. Thank you Carvana - I have recommended ya'll to everyone I know. Oh and don't forget the referral experience - AWESOME More
Now that I have the car, I can tell others that I would do it again, however during the experience I became very frustrated. At first I felt a huge rush to get everything that they needed to get the car t do it again, however during the experience I became very frustrated. At first I felt a huge rush to get everything that they needed to get the car to me with the date set being less than a week. Then, I started receiving text/email messages stating, "Your car will be there in three then two then one more day." Until the day it was supposed to be here and then I got an email/text, "We hit a bump in the road." We hit this bump not once but twice. My trust in the company dissipated. I made a phone call trying to decide to keep this going or purchase locally. The person I spoke to was great and told me the truth. The car never left its original location. He said that the issue had been escalated to another level of management, and he felt confident that the car would make the next delivery date which was approximately ten days later. Once the car arrived, I can now say that I would buy from Carvana again and have recommended it to friends. The experience of making the selection was so much better than being in a dealership where they tend to play games with you to add on additional fees. The people that I spoke with at Carvana were understanding and friendly. The price I received at Carvana was by far the best price of any other dealer within 60 miles of my home. More