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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

June 30, 2021

We got a great car with a really simple process. We got a really good price for our trade in, and the new car was delivered to our driveway. More

by pahlbp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla
June 30, 2021

This has been a great experience for me! Carvana was so easy to work with and has a great selection of vehicles to choose from. Everything was completed on line and the vehicle was delivered right to me! More

by annemariesoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
June 30, 2021

Best customer service and car/purchasing experience ever. No hidden tricks or surprises. All information up front and clear, allowing for clear and calm decision-making. More

by Lowthorpe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember. Delivery gentleman was courteous and appropriately friendly.
June 30, 2021

Great customer service! Super easy! Very supportive, fast, friendly, and knowledgeable. More

by txrreyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
June 30, 2021

Everything went perfectly and smoothly. My car arrived with an unexpected chip in the windshield , BUT the man who delivered my car IMMEDIATELY contacted silverrock and got my windshield fixed within 10 d More

by Jenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 30, 2021

We got a great deal on our 2019 Dodge Journey! Trading in our old car towards it was so easy and simple. Hastle free! If you have kids I highly recommend Carvana! No fighting and arguing while sitting at the More

by JESSTASH91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
June 30, 2021

This was the worst car buying experience of my life! Not only will I never look at cars through Carvana again, I will strongly recommend to my family and friends to stay away also. According to the listing More

by amckennon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not get names
Jun 30, 2021 -

Carvana responded

Thank you for taking the time to reach out regarding your recent Carvana experience. It is disheartening to hear that your vehicle was listed incorrectly on our website as our intent is to never mislead you. In order to be as transparent as possible, we list the original window sticker and provide a 360-degree tour of the vehicle. With every vehicle purchase, Carvana offers a 7-Day Money-Back Guarantee because we would never want a customer to keep a vehicle they do not love. We are very sorry for letting you down and appreciate any and all feedback. If you have any further questions or concerns please do not hesitate to utilize our 24/7 chat service and we would be happy to assist.

June 30, 2021

Hands down the easiest, most seamless and efficient way to buy a car. Thanks so much Carvana for making my first experience buying a car a pleasant one! I am so thrilled with my new car and am so thankful More

by Sarah M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayleigh delivered my car and she was awesome!
June 30, 2021

It was an extremely easy way to buy a car! The car arrived exactly how it was described. Very satisfied! More

by Izzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
June 30, 2021

Super easy to work with, and surprisingly good price for my trade in. I highly recommend Carvana More

by jkaiser33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Online
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