Carvana

This is our second vehicle bought through Carvana and we are still impressed with the ease of buying. This purchase was also our first trade-in and their team was very up front with the trade and gave us a are still impressed with the ease of buying. This purchase was also our first trade-in and their team was very up front with the trade and gave us a great price. More

I knew what car I wanted and searched local dealer inventory. They didn't have anything, so I decided to try Carvana. I had seen their "vending machine" ads on TV and figured I would take a look. W inventory. They didn't have anything, so I decided to try Carvana. I had seen their "vending machine" ads on TV and figured I would take a look. Well, they had exactly the car I wanted. In less than half an hour I had completed my transaction. No one had to go back and "check with the manager." No one tried to sell my special under or over coating. No one wanted my to sign up for a lifetime of "free" car washes. I just bought the exact car that I wanted. Later, I spent about 20 minutes signing the contract documents. It only took that long because I actually read them. Then, the problems started. My delivery was delayed--not once, but twice. I originally expected the car on June 14th. I got it on June 23rd. At first, I thought I was being jerked around, but the reason for the delay was totally understandable and much in the news. The car of my dreams was in Arizona. I am in Wisconsin. Finding long haul drivers in this age of Covid is no easy task. On the 23rd, Tommy and Dyamond delivered my car. Although it was a used vehicle, it was all shiny and completely disinfected and looked like new. There was even a bucket of popcorn and some malt chocolates to apologize for the delay. Tommy explained all the ins and outs of the return policy and the registration process. Bottom line, I am a very happy camper. The process was easy. Communciations throughout--even with the delay--were excellent. I have already recommended Carvana to my insurance agent and one of my neighbors. It is indeed the best way to buy a car!! More

Despite delivering a week late, delivery was seamless. Now finding someone to service our warranty work is a bit oa f challenge so far. We will see... Now finding someone to service our warranty work is a bit oa f challenge so far. We will see... More

Very easy process, I traded in my vehicle to them and the transition was seamless. I appreciated everything needed from me was laid out in a format I could easily navigate and all paperwork was ready so a fe transition was seamless. I appreciated everything needed from me was laid out in a format I could easily navigate and all paperwork was ready so a few signatures and transaction was complete. Overall a great experience. More

It was such a simple and easy process. I was able to search multiple types of vehicles with the payment of each vehicle right in front of me. So much faster and easier than dealing with a traditional de search multiple types of vehicles with the payment of each vehicle right in front of me. So much faster and easier than dealing with a traditional dealership. More

Easiest car purchase I have EVER made in 30 years of car buying. No surprises, all upfront, very simple. Would definitely purchase another vehicle from Carvana again! buying. No surprises, all upfront, very simple. Would definitely purchase another vehicle from Carvana again! More

Easy, efficient and pleasurable to use the system they have in place. Honestly I wish I needed to buy another car so I could use Carvana again have in place. Honestly I wish I needed to buy another car so I could use Carvana again More

Car was delivered on time and as pictured. Delivery person was excellent, helpful and friendly. person was excellent, helpful and friendly. More