Carvana

The purchase process is was unbelievably easy. The trade in process, as well as finding the right vehicle, was simple and thorough. All the questions that i thought I would have were answered without having in process, as well as finding the right vehicle, was simple and thorough. All the questions that i thought I would have were answered without having to ask. The one issue I did have was the rear driver side shock was was broken upon delivery. It took me a couple days to get it to a mechanic to find the issue but when I called about it they covered the repair. The concern I have is that the car was supposedly inspected and this was an obvious problem that should have been found while checking the brakes or replacing the tires. If they did do the 120+ point inspection this should have been found. More

Best car buying experience ever. From start to finish on line was 45-60 minutes. I will never buy a car any other way again. line was 45-60 minutes. I will never buy a car any other way again. More

I love my Chevrolet quinox. I have only driven my car to work, store, and to my sons house and it drives great, I am so glad I went to carvana great job thank you work, store, and to my sons house and it drives great, I am so glad I went to carvana great job thank you More

Quick and easy to use. No pressure that you’d normally feel at a dealership. My car arrived right on time and only took about 30 min! Definitely recommend to everyone! feel at a dealership. My car arrived right on time and only took about 30 min! Definitely recommend to everyone! More

BEWARE of their Financing group! I purchased a car from carvana in December of 2020 and financed it through them. They partnered with BRIDGECREST who I have only had an awful time with. Their agents are un carvana in December of 2020 and financed it through them. They partnered with BRIDGECREST who I have only had an awful time with. Their agents are under trained and uniformed. They have made getting my title an absolute nightmare. Not even touching on their antiquated website, which shows errors constantly and take forever to update... I've spent 4hrs on the phone with agents in the last 24hrs and received multiple different answers on when and how I can get my title. Finally I was sent to their "executive" agent who informed me that they could do nothing for my situation and to basically just deal with it. Their customer support is a joke. When a promise is made to a customer you should honor it. Even if it was "a mistake." it's a shame because carvana itself was easy to deal with and did make the buying process simple. The car was just how it was advertised. All that considered I would not buy from them again because everything to do with their partner was such a terrible experience. More

good website, good delivery, Need better process around good website, good delivery, Need better process around self-registration of the new(used) vehicle (confusing, drawn out). Wish the trial period w good website, good delivery, Need better process around self-registration of the new(used) vehicle (confusing, drawn out). Wish the trial period was longer (Carmax). More

Excellent experience purchasing a car, I've work at several dealerships and I have bought a few cars. The car arrived perfect and was described in detail. My only complain was that the plastic carvana several dealerships and I have bought a few cars. The car arrived perfect and was described in detail. My only complain was that the plastic carvana license plate was glued to my bumper. I was upset that it also took off some paint and the remaining peice is still there. I took plenty of pictures of that error More

it is so easy to buy a car whit carvana it make so simple and off course in the confort of your own time thanks simple and off course in the confort of your own time thanks More