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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
October 02, 2021
What an amazing experience! This purchase was so easy. Our delivery driver was awesome! Our new Jeep was spotless, everything was so clean. Full tank of gas, and even had a gift bag. I will never buy fro Our delivery driver was awesome! Our new Jeep was spotless, everything was so clean. Full tank of gas, and even had a gift bag. I will never buy from a steelership again. No games, no hidden fees, and absolutely no pressure. What a amazing team. More
by Bandit
Employees Worked With
Ashleigh, Cheri
October 01, 2021
My experience with Carvana started out a bit rocky. There was some lack of communication and. Follow through on answers regarding a delay in the delivery of my vehicle. When I decided to choose a different v was some lack of communication and. Follow through on answers regarding a delay in the delivery of my vehicle. When I decided to choose a different vehicle (which ended up to be a better choice for me then the first one) my experience was ideal. Every step was completed on their end on time. The process was incredibly simple. I would recommend Carvana to family and friends. More
by Marylins1206
Employees Worked With
Unknown
September 30, 2021
Definitely the way to go for car shopping. The whole process was fast and easy. All the undesirable parts about buying a car are taken care of by them (plates, title, registration, etc). The delivery an process was fast and easy. All the undesirable parts about buying a car are taken care of by them (plates, title, registration, etc). The delivery and test drive was wrapped up within 20 minutes. There were a couple unexpected delays, hence the 4* rating, but they offered compensation for the extended wait which says a lot about the kind of business they are running. Would definitely recommend and use again. More
by Jared
Employees Worked With
Valentin
September 30, 2021
I'm very disappointed in the credit rating I was given. My credit score is 683 to 702 (depending on the agency) and Carvana said my rating was 620. I have contacted them by phone and email and am gettin My credit score is 683 to 702 (depending on the agency) and Carvana said my rating was 620. I have contacted them by phone and email and am getting no response. More
by balouis01
Employees Worked With
n/a
September 30, 2021
I decided not to buy the car but the experience was ok. I would consider using Carvana to buy. One weird thing is that they must use AI so you never TALK to anyone other than a computer. would consider using Carvana to buy. One weird thing is that they must use AI so you never TALK to anyone other than a computer. More
by Va Gal
Employees Worked With
Siegfried the computer I think
September 29, 2021
The delivery man was great, professional and courteous, just an all round nice guy. Buying a car on the Carvana app was easier then going to any dealership I have ever been to! just an all round nice guy. Buying a car on the Carvana app was easier then going to any dealership I have ever been to! More
by HappyCarvanaBuyer33tampa
Employees Worked With
Delivery Man
