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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
December 23, 2021
Royal screw up, TWICE!I am in the process of selling my Royal screw up, TWICE! I am in the process of selling my car to Carvana. Twice they asked me to come in and prepared a check in the wrong name, a Royal screw up, TWICE! I am in the process of selling my car to Carvana. Twice they asked me to come in and prepared a check in the wrong name, a completely different name than mine. How hard is it to write the do data entry for check to reflect the name of the person on the title? Thank God I asked for the check payment rather than ACH transfer. Imagine if I had signed off my title to them and then sis electronics transfer to a different person's account. Beware of their accounting depaeent's screw-ups and only ask for a paper check if selling to Carvana. More
by Maryland Seller
Employees Worked With
Pearl at Gaithersburg, Maryland Location.
December 22, 2021
Carvana made buying a car easy! They take the hassle out of going from dealership to dealership, giving you the luxury of choosing a new car at your pace. Additionally, there are so many cars to choose from of going from dealership to dealership, giving you the luxury of choosing a new car at your pace. Additionally, there are so many cars to choose from with tons of specs and photographs. Customer service is excellent! I will never buy a car anywhere else. Carvana is the future of car dealerships! More
by Abtolliver
Employees Worked With
Elizabeth Egan
December 22, 2021
Prompt, Professional and Accurate as promised from the first contact! Respectfully said: Nightmare experience with another Carvana wannabe. Very skeptical at first trying this again, but without hesitat first contact! Respectfully said: Nightmare experience with another Carvana wannabe. Very skeptical at first trying this again, but without hesitation; would absolutely, positively recommend Carvana to anyone who is looking to buy a car. More
by sjgm3
Employees Worked With
Very Sorry I did not keep all contact names
December 22, 2021
Even though I did not get my 4 cargo ties for my Tacoma, hint hint, I am very happy with the Carvana process. I will definitely work with you again.!! hint hint, I am very happy with the Carvana process. I will definitely work with you again.!! More
by Skiz
Employees Worked With
Sorry
December 22, 2021
There were 2 problems in the first week with the car, one with the battery dying and the second being told by AAA assistant there is a problem with my alternator. with the battery dying and the second being told by AAA assistant there is a problem with my alternator. More
by cindysusy94
Employees Worked With
Unknow
December 21, 2021
Carvana called me about a car and I needed 6 thousand down and he said can you make this deal I replied that's simply to much to put down so he hung up on me.he didn't try to negotiate maybe we were disc down and he said can you make this deal I replied that's simply to much to put down so he hung up on me.he didn't try to negotiate maybe we were disconnected.I don't have a problem with him I bless his business to do well. More
by Paynedavid959
Employees Worked With
Unknown
December 21, 2021
2 out of the 3 cars were not up to standards listed online. Swap process was time consuming and over complicated. I still have a pending ticket to have my address changed and it’s been over a week with online. Swap process was time consuming and over complicated. I still have a pending ticket to have my address changed and it’s been over a week with no follow up. More
by ashleyfguerrero
Employees Worked With
Customer service
December 21, 2021
We really enjoyed the entire car buying experience. When we were getting the loan one of their agents stayed on the line with us for over an hour! She was very sweet and personable. When we arrived at the c we were getting the loan one of their agents stayed on the line with us for over an hour! She was very sweet and personable. When we arrived at the car vending machine we were welcomed and quickly assisted by Tony. He made the whole process of getting our new vehicle a breeze! Would definitely consider Carvana again especially working with these two great employees! More
by Mike
Employees Worked With
Tony
