Carvana

First time buying a car online! Amazingly quick purchase. Got the car, initial paperwork uploaded, and trade in value all in 2 hrs on my phone! Best trade-in value we could’ve imagined. Delivery was delayed Got the car, initial paperwork uploaded, and trade in value all in 2 hrs on my phone! Best trade-in value we could’ve imagined. Delivery was delayed but we worked it out. Cars do not come detailed so ask about that when it’s dropped off. We have been referring anyone we can to buy from Carvana. The delivery fee was cheaper than any other online dealer we found. Best of all, no dealing with dealership sharks! We will definitely do this again. More

The third car is not so charming paperwork was messed up waited over one hour for Carvana to correct. To me, if you hold the title and the new car is financed through you should be easy, Wrong was 5 minu waited over one hour for Carvana to correct. To me, if you hold the title and the new car is financed through you should be easy, Wrong was 5 minutes away from cancel order. More

CARMAX, Watch out! There is a new ferocious competitor CARMAX, Watch out! There is a new ferocious competitor stilling your share market. Overall, my experience with Carvana was very good. The Carvana CARMAX, Watch out! There is a new ferocious competitor stilling your share market. Overall, my experience with Carvana was very good. The Carvana team is very polite and Helpful. They will go the extra mile letting the customer know what is next at every step of the process. The online process is clean, fast, and easy to pick the most relevant car of your choice. The no hassle with salespeople and sales managers making you think that they are doing you a favor by selling you a car is really one of the luxuries you avoid with Carvana. I am giving the company 4 out of 5 stars for the following reasons: If you are planning to sell your vehicle and purchase another one (a trade), you must do it on the same day. (Will explain) Most states will give you a sales tax credit (i.e., 6%,) for the total amount of the sale of your vehicle. This amount can be deducted from the sales tax of the deal. I understand that is a sell and a purchase (if you want to be technical about it) yet, Carvana thrives about the way they do business; by being able to preorder a vehicle or buying one that takes several days to deliver. Carvana is the dealer where both transactions are done hence the company should extend the credit as a courtesy, this way people will not get taxed twice! Any sales and purchases within the same month or accounting period should be honored. If you are planning to finance with Carvana (the process is very easy, btw) make sure you ensure the car before the finance process, (showing the name of the vehicle on your policy not just the proof of insurance). The finance team gives you 24 hours to get this process done even if you make the purchase during the weekend, otherwise, you must purchase another insurance or give up the purchase. I found this extremely stressful as (again) they are doing you the favor to sell you a car! Remember, YOU are the buyer, YOU are the one getting in debt to purchase a car, YOU are doing Carvana a favor by choosing to do business with them. I read many stories about buying vehicles online with Carvana, and how some people are not satisfied with the purchase. I do not see any difference with used car lots dealers. Carvana gives you 7 days to return the vehicle if you are not happy with it. Overall, I recommend Carvana to anyone who is tired of car salespeople and unscrupulous managers! More

Convenient, simple, prompt to answer questions. Delivery directly to your home is amazing. So far so good! Thanks!! directly to your home is amazing. So far so good! Thanks!! More

Everything was great except for the high price and high interest rate. I found out too late that my 2021 (used) model actually sold NEW earlier this year for a whopping $10,000 LESS than what they sold it interest rate. I found out too late that my 2021 (used) model actually sold NEW earlier this year for a whopping $10,000 LESS than what they sold it to me for. I love the car and also bought the extended warranty since it's a hybrid. The loan process was good and the delivery was excellent. But I paid for it in a very high price. More

I was very pleased with the trade in amount but there was some confusion about the location of vehicle we wanted. We ended up having to place two $100.00 holds on different vehicles. The money still hasn’t some confusion about the location of vehicle we wanted. We ended up having to place two $100.00 holds on different vehicles. The money still hasn’t been refunded plus we were told an additional $150.00 for the inconvenience which also hasn’t been refunded.We are disappointed in that fact be we are enjoying our new vehicle nonetheless More

Awesome experience. Seamless process. Will definitely be purchasing all our future cars this way!! Love our new car. be purchasing all our future cars this way!! Love our new car. More

Easy,fast,simple service,intime delivery,nice people,no waiting calls responding,I’m buying my next car from them waiting calls responding,I’m buying my next car from them More

I had no issues and it was easy to communicate. Also, the man that brought my car was really nice. man that brought my car was really nice. More