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Carvana
Tempe, AZ
10,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,127 Reviews of Carvana
February 08, 2022
Carvana exceeded my expectations. I shopped for my new car while I was on my couch during a blizzard. The car arrived on time with no surprises. Not having to deal with a car dealership was a huge plus fo car while I was on my couch during a blizzard. The car arrived on time with no surprises. Not having to deal with a car dealership was a huge plus for me. I also saved on the dealership fees. Will use Carvana in the future for all me new car purchases. More
by gcharettenj
Employees Worked With
Delivery Driver Great Service
February 07, 2022
Love the easy use of Carvana. Did not like the fact that my car had a dent in it from transportation and had to be fixed. There were also a lot of other minor scratches that weren’t accounted for when viewi my car had a dent in it from transportation and had to be fixed. There were also a lot of other minor scratches that weren’t accounted for when viewing the car on the app. My contact, George Inostroza was excellent and I hope everyone gets him when purchasing their new vehicle. Overall, love Carvana and recommend their service for everyone. More
by Socorina
Employees Worked With
George Inostroza
February 07, 2022
My name is Ryan and I’m from Detroit. I just received my Jeep Patriot last week and I will say that the team members involved in my particular transaction went above and beyond. From the call reps to the d Jeep Patriot last week and I will say that the team members involved in my particular transaction went above and beyond. From the call reps to the delivery workers, I was treated so well that I couldn’t wait to write this review. You guys made this more than just a business transaction- you made it a moment in my life I will never forget. Thank you. More
by Ryantyus86
Employees Worked With
Brandon
February 06, 2022
Best car buying experience ever! Super nice and fast. I worked at a dealership for many years and I was shocked at how easy and how fast the process was. I don’t think I’ll ever use a dealership again, tha worked at a dealership for many years and I was shocked at how easy and how fast the process was. I don’t think I’ll ever use a dealership again, that’s how awesome the experience was! I highly recommend Carvana! More
by Josh P
Employees Worked With
Samantha
February 05, 2022
We bought a car from Carvana in June 2021. There was no problem in the delivery of the car or the car itself but the problem with getting the car registered has been an unbelievable night that we do not wa problem in the delivery of the car or the car itself but the problem with getting the car registered has been an unbelievable night that we do not want anyone else to go go through . They took the registration fees and the tax due at registration when we bought the car that we means we are at their mercy to get the car registered. Since June 2021 to Feb 2022 we have been living on an edge with them sending us temporary registration plated on no less than 4 times . Numerous phone calls and chats fall on deaf ears and it’s like there is zero management to care of the problem . We now have a temporary registration plate from out of state for the fifth time which will take us to May 2022. That’s almost a whole year to get the car registry on plates and there is no end in sight . It’s almost as though they are selling cars without titles and not able to get them registered which might be one of the reasons in such delays as our state DMV assured us that there is no such delay. I would not recommend or even bother to buy any car from them again because of what they have put me through . It’s a nightmare with no end in sight. More
by merakhana
Employees Worked With
Various
February 05, 2022
Unorganized No communication with customer or each other the car I ordered was dirty! Wouldn’t recommend Carvana for your car buying experience the car I ordered was dirty! Wouldn’t recommend Carvana for your car buying experience More
by Camaro Girl
Employees Worked With
Tameka was a great sales advocate
February 04, 2022
It was so easy to find and finance my new car. They answered every concern and questions I had. I request Carvana to anyone who is look for a easy experience to buying a new car. answered every concern and questions I had. I request Carvana to anyone who is look for a easy experience to buying a new car. More
by Thresa
Employees Worked With
Betty, she delivered my car
February 04, 2022
We realize buying a car during Covid is challenging for everyone so we anticipated paying more and not having as many choices. We chose Carvana because we wanted a specific Toyota with no more than a cert everyone so we anticipated paying more and not having as many choices. We chose Carvana because we wanted a specific Toyota with no more than a certain mileage. We were happy to find what we wanted on Carvana. However, Carvana pushed our delivery date back 3 times so that it was 3 weeks later than anticipated. We were replacing an older car that we planned to trade in to Carvana, but because of the delays by Carvana, by the time we got our new car, the old one was not running and Carvana would not take it. They also wanted to push our delivery back yet one more time. Fortunately the Omaha Carvana people were awesome and were able to get the delivery in to us without the last delay. The Omaha Carvana people are the only ones we were really happy with. We will not be using Carvana again. More
by Omalinz
Employees Worked With
Do not have names but the Omaha Carvana employees were amazing. None of the other Carvana employees were great.
