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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

April 28, 2022

This was probably one of the best experiences I ever had buying a car seamless hassle free and because I know what Vana mean it makes it even more meaningful I will recommend this to all the people I preach More

by Rmariojohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember lady who dropped off
April 28, 2022

I had a great experience the representative walked me through every step it was a very good experience More

by DWilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very good
April 28, 2022

Absolutely recommend Carvana! I don't know if I'm so positive on them because the process was extremely easy or because I had a terrible experience with one of their competitors. More

by hr83475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
April 28, 2022

We are happy with our vehicle. We feel we got an exception one. We were very impressed with the large selection and the free delivery. The delivery driver was wonderful except f More

by revsantib52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names.
April 27, 2022

The delivery date has been postponed 4 times the last oe is ror 12 days after More

by Eyezik1418
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
Apr 28, 2022 -

Carvana responded

Your feedback is incredibly valuable as Carvana is always looking to improve the customer experience. We know how excited our customers are to purchase a new vehicle, but when that vehicle is delayed it certainly hinders that experience. This is never our intent as we know how our customers rely on their vehicles to arrive on time for their means of transportation and lifestyle. We are very sorry to have inconvenienced you. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

April 27, 2022

I have rarely been so impressed with consistently high quality service and personnel responses of a company as I have with Carvana. They made what was for my wife and me, a new experience of buying a car More

by tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan and Angela
April 27, 2022

This was the easiest process ever. I found the vehicle I wanted, completed everything I needed online and never once had to talk to a salesman. Showed up, got the car in 10 minutes & w More

by Mom van
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember….
April 27, 2022

The easiest and best way I have purchased a vehicle. I would and have recommend this process to anyone. The people are the very friendly, knowledgeable and very understanding. A great experience for me. More

by Dean, Texas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and some others
April 26, 2022

If AZ dealership is the people who handled my purchase,I have only great things to say. Everyone I have spoken with and met have been great people with helping the customer as their priority. This was my f More

by charles.bell1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
April 26, 2022

Best company ever to buy,or sell a car! ! Friendly people,answering all my questions. More

by Elvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember their names
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