
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
I'm not so sure I would definitely buy again. My oil change light lit up after only a few hundred miles, which makes me think the comprehensive inspection was not actually done. I must say that t My oil change light lit up after only a few hundred miles, which makes me think the comprehensive inspection was not actually done. I must say that the customer service was very good, and every single person I interacted with was helpful and pleasant. When my bank created conflicts over the insurance requirements, Carvana connected me with an expert to work out the kinks and move the process forward. But the reason I had to use 3rd party financing was that my offer from Carvana was more than 2x the interest rate that my bank gave me. I do think the vehicle price was high, even taking into account the home delivery option, but a bigger disappointment was that they only offered me $300 on the trade-in. Also, my first attempt to buy a car failed when they accidently sold the vehicle that I purchased to another customer, due to a website "glitch." I have since learned this happens quite frequently, so don't get too attached to your purchase! More
This is the second time we have chose to purchase from Carvana. Again no disappointment at all! Very efficient! Very trustworthy! Look forward to doing business again! Carvana. Again no disappointment at all! Very efficient! Very trustworthy! Look forward to doing business again! More
It was a unique experience. They make everything smooth and easy. Even had a license plate and registration at delivery from their giant car vending machine. There was a repai They make everything smooth and easy. Even had a license plate and registration at delivery from their giant car vending machine. There was a repair that was needed, and it was handled nicely. My only critical comment is that the car could have been detailed better by the dealer. More
Delivery got postponed by one day, but it was worth the wait. This vehicle surpassed my expectations by a mile. The delivery driver was very informative and polite. wait. This vehicle surpassed my expectations by a mile. The delivery driver was very informative and polite. More
I just recently purchased a vehicle from Carvana. The overall experience was good. The people were friendly and helpful. The vehicle itself was delivered just how I expected it to be. I took the vehi The overall experience was good. The people were friendly and helpful. The vehicle itself was delivered just how I expected it to be. I took the vehicle to a certified mechanic within the seven day grace period. The mechanic stated that the vehicle was in great shape. I was pleased with the overall experience. More