Carvana

Do not buy a vehicle here. The "Hassle-free" return is merely a good slogan, and not true at all. I had my 2020 vehicle (that they valued 9k under its actual value) traded i The "Hassle-free" return is merely a good slogan, and not true at all. I had my 2020 vehicle (that they valued 9k under its actual value) traded in for a 2021 Mercedes GLA. When the Mercedes arrived, it was dirty. I didnt report this as its not that big of a deal. However, after having the car not even 30 minutes, a coolant warning/ check needed message popped up on my dashboard. I called them the next morning so that i can swap cars back, as this Mercedes did not have the value i was searching for. They then let you know that there is a 72 hour hold before you can get your vehicle back, even after offering to drive and pick it up myself. So now i am stuck with a vehicle that i can potentially blow the engine in if i drive, for 72 hours. The reps did not show any empathy and actually ended up hanging up on me while i was expressing how much of a difficult position this leaves me in as i commute to work. This is nothing but a quick way for a company to take advantage with extended resolution times as they will already have your vehicle. Very unprofessional. Dont waste your time. More

My purchasing experience with Carvana was awesome! I would recommend anyone to purchase a vehicle this way. You can purchase your dream vehicle in less than an hour. The car vending machine was a gre I would recommend anyone to purchase a vehicle this way. You can purchase your dream vehicle in less than an hour. The car vending machine was a great experience. My family loved it. It was very exciting to see your vehicle coming down and spinning. More

I have purchased two cars from CARVANA and sold two cars to CARVANA. Iris by far the best and easiest way to buy and sell your vehicle. It is seamless. to CARVANA. Iris by far the best and easiest way to buy and sell your vehicle. It is seamless. More

Worst car buying experience I’ve ever had. I spent hours and hours on the phone trying to fix issues with representatives who were incompetent and rude. I spent hours and hours on the phone trying to fix issues with representatives who were incompetent and rude. More

Carvana is a very easy company to buy from. The whole team helps you complete the process. The whole team helps you complete the process. More

Friendly, easy going staff. Paperwork was handled efficiently and I was out the door in no time. Paperwork was handled efficiently and I was out the door in no time. More

Very professional. . all members of your team were helpful and so knowledgeable.. I love the concept of fair pricing and no games. We hit a little road bump but was tak . all members of your team were helpful and so knowledgeable.. I love the concept of fair pricing and no games. We hit a little road bump but was taken care of beyond what I had expected. Thanks so much, very happy customer and will tell everyone about my experience. More

The most stressful car buying experience a person could have in there life. Carvana can not meet a single deadline, they do not inspect vehicles, they will give you the run around, have you resubmit the s have in there life. Carvana can not meet a single deadline, they do not inspect vehicles, they will give you the run around, have you resubmit the same paperwork and phone calls 10 times and still not provide any answers or help when they fail as a company. There customer service says sorry and that's as far as it goes. I don't care that you are sorry I want the issue fixed More