Carvana

Great car and no pushy sales people. Great experience, great car Im a big fan of online shopping, so I was intrigued by the option of puchasing a vehicle this way. Carvana does a good Great experience, great car Im a big fan of online shopping, so I was intrigued by the option of puchasing a vehicle this way. Carvana does a good job of photographing the car, ven marking and showing close ups of any scratches, etc. The car in the pictures is the car I got, no surprises. I kept waiting to see if there would be a catch, an unexpected fee, but it never happened. I did not miss for a second the phony, over-cologned car salesman pushing useless extras at my expense. Oh, and the vending machine is pretty freaking cool. More

Best experience Great experience. Easy process delivery was on time car is great. No problems. Friendly workers I would definitely recommend Carvana to anyone who is Great experience. Easy process delivery was on time car is great. No problems. Friendly workers I would definitely recommend Carvana to anyone who is looking to buy a vehicle. More

Carvana, the future of car buying for my family Easy! Carefree! Guaranteed to please! I know... scary right? Well, go ahead and go to a few dealers after going on TruCar’s website. After that yo Easy! Carefree! Guaranteed to please! I know... scary right? Well, go ahead and go to a few dealers after going on TruCar’s website. After that you’ll either get a “great deal” with tons of added on fees or walk out frustrated and start surfing on the Carvana website like me. The process is super easy, uploading documents is easy... and bam you have an appt. they are punctual and communication is great. Drive your car for 7 days and hey, return it for free and it costed you nothing! I knew I’d keep mine but pay attention to the mileage limit. They loaded my car for trade while I test drove mine. Paperwork was filled out and all I did was sign a few pages. Done. I’d do it again! Care free car buying at a fair price! Taxes and plates... no added dealer fees! CARVANA will do what Netflix did to blockbuster if they continue to provide the care and customer service I received. Thanks Carvana!! More

Amazing Experience!! Having been to many car dealerships and dealing with unscrupulous sales people who will tell you anything to get a sale, and keep you for hours on end Having been to many car dealerships and dealing with unscrupulous sales people who will tell you anything to get a sale, and keep you for hours on end at the showroom, I did not even want to continue buying a car I was so frustrated. Then I saw Carvana, looked online and went from there. The customer service team on both the "chat" and live calls, were amazing, friendly, knowledgeable, and made the process ridiculously simple and pain free.It is a very straightforward way to buy a car, and I will NEVER buy from a dealer again. More

Overall great experience, highly recommended! Our car buying experience was great. It was almost to simple, we had to call to confirm that we followed the process right! (I mean that in a good way Our car buying experience was great. It was almost to simple, we had to call to confirm that we followed the process right! (I mean that in a good way!) Everything was very upfront, straight forward, and really changed the way my wife and I will buy cars from this point on. I would highly recommend this process to a dealership. It was strange and nerve wrecking making such a huge decision on a vehicle we had never seen in person, but the reviews I’ve read about the return policy and process put our minds at ease. We were able to find a great vehicle with all the options and features we were looking for and never had to leave home, deal with any pushy sales people, or feel the slightest bit of pressure to make a desision on the spot like at a traditional dealership. My only criticism, although there were never any accidents reported to the carfax of our purchase, there was some obviously repaired damage to both the interior and exterior of the vehicle that were not shown on carvana’s website. It was a used car, neither of us expected it to be showroom fresh, and the repaired damage wasn’t extensive, but it would have been nice to know. The amazing price we got, the damage wouldn’t have really effected our decision to buy anyways, but that was the only reason I am giving 4 stars and not a perfect 5. The car still looks great, and at the end of the 7 days, there was no way we were going to return it. The customer advocates, although we hardly had to work with them, were very pleasant and professional. More

Scary easy After browsing through local dealership inventories online, to later find bait-and-switch pricing, and extra fees upon fees. I checked carvana on a wh After browsing through local dealership inventories online, to later find bait-and-switch pricing, and extra fees upon fees. I checked carvana on a whim. I probably only half paid attention to the commercials before, and didn't realize what you guys actually do. Your price was competitive, no haggle, no questionable or mystery fees. Customer service was super friendly, delivery guy was super friendly. Several weeks prior I test drove a car at a dealership and it was a 2 hour ordeal on a Saturday (and I didn't even buy anything ... I think I was held hostage for a bit, but that's another story). I think my whole Carvana experience took about 20 minutes to buy my new car. Never felt an ounce of pressure. In only a few minutes I realized I was a couple of clicks away from having this car delivered. It really is a scary easy way (in a good way) to buy a car. More

Carvana bought my car I posted my 2013 Mini Cooper on Craigslist and carvana contacted me the next day. The evaluated my car, set up a date and time, and picked up my car s I posted my 2013 Mini Cooper on Craigslist and carvana contacted me the next day. The evaluated my car, set up a date and time, and picked up my car shortly after. This service was amazing and super easy. They had amazing customer service, everyone was very nice. Carvana offered me more than any other company or individual. Would definitely recommend selling your used car to them. More

Excellent Customer Service My car was delivered right on time. The entire process was simple and stress free. No surprises when the car was delivered just as the information on My car was delivered right on time. The entire process was simple and stress free. No surprises when the car was delivered just as the information on the website was regarding the car. My husband done a test drive and the car is awesome! The only thing I would say needs improvement was the prep for delivery when they washed the car it wasn't done very well. All the windows have huge streaks from the car not being washed/rinsed correctly. We will NEVER go to a traditional car dealer again! You will not regret buying a car this way. The 7 day money back no questions asked is a great way to calm any fears you may have. The man who delivered our car was great! He answered any questions we had. Carvana is the new and best way to purchase your next vehicle! More

Great Experience! I purchased a 2015 Smart car two weeks ago. I am very happy with the purchase and the entire Carvana experience. Delivery was on time, the car was cle I purchased a 2015 Smart car two weeks ago. I am very happy with the purchase and the entire Carvana experience. Delivery was on time, the car was clean and in excellent shape, and their customer service is amazing. More