Carvana
Tempe, AZ
10,121 Reviews of Carvana
The MOST amazing way to buy a car! I just want to say that Carvana was the best experience I could have imagined. The awesome way they deal with their customers! I had been in a horri I just want to say that Carvana was the best experience I could have imagined. The awesome way they deal with their customers! I had been in a horrible car wreck and was bound to get the same car because of making it out alive. Thanks to Ely, I got the car and the service and friendly way of car buying has changed my life for good! More
Professional, Friendly Experience After wasting half of my Saturday at a local dealership, I began searching on Carvana. They had the exact vehicle I was looking for, but better. The p After wasting half of my Saturday at a local dealership, I began searching on Carvana. They had the exact vehicle I was looking for, but better. The price point was lower and there were more features. All of the employees were friendly and professional. They answered all of my questions. This has been the best car buying experience. More
Great experience Nothing but positives for the car buying experience. I had the pleasure of being helped by Sean Corbett who was very professional and courteous. He w Nothing but positives for the car buying experience. I had the pleasure of being helped by Sean Corbett who was very professional and courteous. He was able to answer all my questions and explained everything thoroughly. Only downside was the imperfection on the ceiling fabric that wasn't mentioned on the website. This was probably the reason why it was going well below market value, so no big deal. More
Simple and hassle free. From start til delivery, it was a very simple process. Unlike the dealerships who's main focus is to sell their inventory at the highest price possibl From start til delivery, it was a very simple process. Unlike the dealerships who's main focus is to sell their inventory at the highest price possible, Carvana was more focused on finding what I wanted. Sean Corbett was very helpful throughout the process. All information is uploaded to their website and they handle the title/registration. They are always available to answer your questions. Stress and hassle free. They found a crack in the winshield prior to delivery and is getting it repaired. I bought the LS but the LT is what I wanted (that was my fault), but overall satisified with the vehicle. I would recommend Carvana to anyone. More
Easiest way to sell a car! I was contacted by Carvana after placing an ad in a local online forum. I was skeptical at first with all the scams out there, but phoned Carvana cust I was contacted by Carvana after placing an ad in a local online forum. I was skeptical at first with all the scams out there, but phoned Carvana customer service to check them out. After uploading some documents (title copy, etc.), and appointment was made to pick up the car. Appraised value was comparable to trade in value, so if you’re looking for top dollar, this may not be for you. They have to make a profit like any other dealer with overhead to pay. But, if you’re looking for a no nonsense, easy way to sell a car, Carvana is worth a look. Everyone I dealt with was friendly and professional! More
Low stress, fair price selling my car I hate selling my old cars and dealing with the mouth breathers on Craigs list. Everyone at Carvana was pleasant and professional and the price was fa I hate selling my old cars and dealing with the mouth breathers on Craigs list. Everyone at Carvana was pleasant and professional and the price was fair. My car had a large crack in the windshield (which I’d told them about) but I was still suspicious that they would arrive and try to bargain me down for it. When the lady came to pick it up (also very pleasant and professional)... she checked the crack and verified through her office that since I was up front about the crack, they had no problem honoring the price. Carvana will absolutely be my first choice next time I sell a vehicle. More
Fantastic service no hassle quick totally satisfied. By far best experience selling a vehicle. Mario was professional, effiencent, and knowledgeable. Selling my truck with carvana was the best thi By far best experience selling a vehicle. Mario was professional, effiencent, and knowledgeable. Selling my truck with carvana was the best thing that could have happened. More
Far exceeding my expectations I was searching for a new car at local area dealerships and in two instances got to the negotiating table and couldn’t close the deal. The dealerships I was searching for a new car at local area dealerships and in two instances got to the negotiating table and couldn’t close the deal. The dealerships were either low balling my trade or asking for more than the car was worth. So my husband and I were out on a date and we saw the new vending machine in Charlotte. I had not heard of Carvana. My husband had because his friend raved about his experience purchasing a mini van in Atlanta. I went home to see what cars were available and sure enough they had the car I wanted with 11k miles less than anything in my local market within the price point I was willing to pay. So I started doing research. I was worried that this wasn’t a legitimate company, but everything I read was to the contrary. Additionally, I work for a major financial institution and had my own financing. Then I was worried that my company wouldn’t do business with Carvana. Sure enough they were an approved lender. I took this as a sign to go for the car I’ve wanted for 4 years. The entire process was easy from start to finish. The online forms were easy to understand. I even had a trade. All I needed to do was to answer questions and provide pictures which were also easy to upload. The offer for my trade was right inline with what I expected it to be. Every time I had a question I would call into Carvana and I would get a different person, but that wasn’t a problem because they all were able to see my account and answer any questions I had. They all had the best personalities and were very customer focused to make me feel at ease with the process. I received ongoing communication about the status of my application and final purchase. My delivery was scheduled for a time that worked with my schedule because the vending machine was not open. The young women who delivered my car was a joy to work with. She called ahead to let me know she was on the way. When she arrived she let me take the car for a test drive while she took care of my trade. The whole process took about 30 to 45 minutes at the most. Within a week of the delivery, I received a lovely note from the young women who delivered my vehicle thanking me for my purchase. I received an email from Carvana and a gift certificate thanking me as well. I took my new car to my local mechanic and they confirmed that it was perfect. This has far exceeded my expectations and has far surpassed any car purchase I have had. Thank you Carvana for changing the car buying experience forever. My son will be getting his first car at the end of the summer and I have already said we will purchase again from Carvana! More
Excellent experience from beginning to end. Highly recommend Rebecca. Everyone was nice and easy to work with.including the the driver of the flat bed. Defini experience from beginning to end. Highly recommend Rebecca. Everyone was nice and easy to work with.including the the driver of the flat bed. Definitely would work with Carvana again. More
Effective and hassle-free way to sell your used car Carvana was professional when they approached me for my car. Requested all the basic and important information and within seconds provided a fare comp Carvana was professional when they approached me for my car. Requested all the basic and important information and within seconds provided a fare competitive offer. I took my time to examine they're offer and when I was ready - I simply scheduled an appointment. They showed up exactly on time at my house, all the paperwork and the bank check was ready to go. They inspected my car to ensure all is in order and loaded on their truck and left. The entire process took less than 30 minutes. Simple, fast, fair, worry-free. More