
Carvana
Tempe, AZ
10,125 Reviews of Carvana
Impressive I sold them my car. Was hesitant at start in doing business like this. Tom was a professional from beginning to end. No pressure and no gimmicks. Driv I sold them my car. Was hesitant at start in doing business like this. Tom was a professional from beginning to end. No pressure and no gimmicks. Driver was timely, courteous and helpful. I recommend Carvana. More
Great experience Carvana gave me a price 2k above what the dealership offered on my trade and were awesome to deal with. Everyone was very professional and easy to wo Carvana gave me a price 2k above what the dealership offered on my trade and were awesome to deal with. Everyone was very professional and easy to work with. Will definitely recommend them to everyone. More
Experience was OK. Not satisfied. Customer service was excellent .Helped me a lot.I am giving 3 stars are only for the CS representatives.I got my car on Tuesday.When I took ride,I fou Customer service was excellent .Helped me a lot.I am giving 3 stars are only for the CS representatives.I got my car on Tuesday.When I took ride,I found some areas which wasn't clean at all. My disk breaks are having corrosion and cavity on it. Dear carvana, Please whenever you deliver a car to customers,please inspect it 5 times.I was so excited for my first car and i noticed this things.They should clean cars from inside and outside properly. Please improve. More
This Changed the Way I Buy Cars I have been buying cars for 45 years, mostly though dealers but also some from private parties. Car dealers were a love/hate relationship: the ex I have been buying cars for 45 years, mostly though dealers but also some from private parties. Car dealers were a love/hate relationship: the excitement of getting a new car vs. the very long wait time, the high pressure, and the "surprises" when the deal is about to be closed. Carvana changed all that, with the exception of the excitement factor. Never have I worked with employees who were were so honestly pleasant and knowledgeable about what they do. Pressure? There simply was none. The process of actually filling out the forms, payment, etc. took less than 45 minutes. Buying a car you have never physically seen in person can be worrisome, but Carvana also has that covered with their 4 month, 4000 mile service contract, not to mention their 7 day return policy. I even caught a bit of luck. When I first visited their website they had the exact car I was looking for at considerably less than a competing online dealership had to offer. On the day of delivery the Carvana truck was right on time, and in 45 minutes, which included a 15 minute test drive, our new car was ours. Because of this extremely positive experience the next time I am in the market for a car my first stop will be Carvana. and I will recommend Carvana to anyone who is looking to buy a car. Keep up the great work! More
The MOST amazing way to buy a car! I just want to say that Carvana was the best experience I could have imagined. The awesome way they deal with their customers! I had been in a horri I just want to say that Carvana was the best experience I could have imagined. The awesome way they deal with their customers! I had been in a horrible car wreck and was bound to get the same car because of making it out alive. Thanks to Ely, I got the car and the service and friendly way of car buying has changed my life for good! More
Professional, Friendly Experience After wasting half of my Saturday at a local dealership, I began searching on Carvana. They had the exact vehicle I was looking for, but better. The p After wasting half of my Saturday at a local dealership, I began searching on Carvana. They had the exact vehicle I was looking for, but better. The price point was lower and there were more features. All of the employees were friendly and professional. They answered all of my questions. This has been the best car buying experience. More
Great experience Nothing but positives for the car buying experience. I had the pleasure of being helped by Sean Corbett who was very professional and courteous. He w Nothing but positives for the car buying experience. I had the pleasure of being helped by Sean Corbett who was very professional and courteous. He was able to answer all my questions and explained everything thoroughly. Only downside was the imperfection on the ceiling fabric that wasn't mentioned on the website. This was probably the reason why it was going well below market value, so no big deal. More
Simple and hassle free. From start til delivery, it was a very simple process. Unlike the dealerships who's main focus is to sell their inventory at the highest price possibl From start til delivery, it was a very simple process. Unlike the dealerships who's main focus is to sell their inventory at the highest price possible, Carvana was more focused on finding what I wanted. Sean Corbett was very helpful throughout the process. All information is uploaded to their website and they handle the title/registration. They are always available to answer your questions. Stress and hassle free. They found a crack in the winshield prior to delivery and is getting it repaired. I bought the LS but the LT is what I wanted (that was my fault), but overall satisified with the vehicle. I would recommend Carvana to anyone. More
Easiest way to sell a car! I was contacted by Carvana after placing an ad in a local online forum. I was skeptical at first with all the scams out there, but phoned Carvana cust I was contacted by Carvana after placing an ad in a local online forum. I was skeptical at first with all the scams out there, but phoned Carvana customer service to check them out. After uploading some documents (title copy, etc.), and appointment was made to pick up the car. Appraised value was comparable to trade in value, so if you’re looking for top dollar, this may not be for you. They have to make a profit like any other dealer with overhead to pay. But, if you’re looking for a no nonsense, easy way to sell a car, Carvana is worth a look. Everyone I dealt with was friendly and professional! More
Low stress, fair price selling my car I hate selling my old cars and dealing with the mouth breathers on Craigs list. Everyone at Carvana was pleasant and professional and the price was fa I hate selling my old cars and dealing with the mouth breathers on Craigs list. Everyone at Carvana was pleasant and professional and the price was fair. My car had a large crack in the windshield (which I’d told them about) but I was still suspicious that they would arrive and try to bargain me down for it. When the lady came to pick it up (also very pleasant and professional)... she checked the crack and verified through her office that since I was up front about the crack, they had no problem honoring the price. Carvana will absolutely be my first choice next time I sell a vehicle. More