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Carvana

Tempe, AZ

3.5
10,117 Reviews

HQ

Tempe, AZ

85281

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10,117 Reviews of Carvana

June 28, 2018

Fast clean deal This deal was perfect from my perspective . Associates could not have been nicer and we will do business again . Thanks to Jen and her crew for making More

by Sam1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
June 28, 2018

Most stress free and quick car deal I've ever experienced! Super thankful for carvana rep to reach out to me when I posted about my car for sell. Literally the process went by so quick and smooth. A few questi More

by Mini312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
June 28, 2018

Impressive I sold them my car. Was hesitant at start in doing business like this. Tom was a professional from beginning to end. No pressure and no gimmicks. Driv More

by mamndink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Perkins
June 27, 2018

Great experience Carvana gave me a price 2k above what the dealership offered on my trade and were awesome to deal with. Everyone was very professional and easy to wo More

by Petrofried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
June 27, 2018

Experience was OK. Not satisfied. Customer service was excellent .Helped me a lot.I am giving 3 stars are only for the CS representatives.I got my car on Tuesday.When I took ride,I fou More

by rajan.k07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter
Jul 03, 2018 -

Carvana responded

We truly appreciate the feedback given about your Carvana experience! Carvana is presenting this to our inspection centers so we may hold all those accountable for your vehicle purchase and further improvements. We are grateful to hear you had such a great experience with our Customer Advocates, but disappointed we fell short in regards to the vehicle delivery experience. All vehicles should be arriving thoroughly cleaned within the interior and exterior and by no means does this represent Carvana and the experience we want to provide our customers. We do see that you have been in communication with our Repair Team as they review the rust on your disk brakes. We thank you for your patience throughout and hope to provide you a positive experience moving forward with Carvana!

June 22, 2018

This Changed the Way I Buy Cars I have been buying cars for 45 years, mostly though dealers but also some from private parties. Car dealers were a love/hate relationship: the ex More

by doctorwu4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Susie
June 22, 2018

The MOST amazing way to buy a car! I just want to say that Carvana was the best experience I could have imagined. The awesome way they deal with their customers! I had been in a horri More

by Ely your awesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ely
June 21, 2018

Professional, Friendly Experience After wasting half of my Saturday at a local dealership, I began searching on Carvana. They had the exact vehicle I was looking for, but better. The p More

by Garner23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn & Austin
June 20, 2018

Great experience Nothing but positives for the car buying experience. I had the pleasure of being helped by Sean Corbett who was very professional and courteous. He w More

by Kyle313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Corbett
June 20, 2018

Simple and hassle free. From start til delivery, it was a very simple process. Unlike the dealerships who's main focus is to sell their inventory at the highest price possibl More

by Steelsolid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Corbett
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