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Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
1,983 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,983 Reviews of Boucher Hyundai of Waukesha - Service Center
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September 06, 2024
Very comfortable dealership. Car was ready when promised. Work done was as promised. Price was best of many dealerships Car was ready when promised. Work done was as promised. Price was best of many dealerships More
by COULDBEJOE
Verified Customer
September 04, 2024
Kerwin provided great customer care. Very knowledgeable . Complete customer satisfaction. Highly recommend Kerwin and dealership! Very knowledgeable . Complete customer satisfaction. Highly recommend Kerwin and dealership! More
by JPRUBY1958
Employees Worked With
August 29, 2024
I tried the online chat feature to find out what maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transfer maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transferred to a customer service representative. More
by TKSCHLICHT
Employees Worked With
NONE No one answered
August 29, 2024
In my 68 years, I’ve bought many cars from many dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was liter dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was literally sick to my stomach. Not only I will never return, but I will pass on my experience to friends and family and to people that I know and meet. More
by VASOS56
August 27, 2024
I shouldn't have to wait 2 hours for an oil change! With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit More
by 9202530926
Employees Worked With
August 26, 2024
I am a little disappointed with my most recent visit, which has been a while now. To the point where I may consider making my next purchase. I'm not feeling very valued when I feel that I am being ignor which has been a while now. To the point where I may consider making my next purchase. I'm not feeling very valued when I feel that I am being ignored. More
by PDELGADO1471
August 25, 2024
Very helpful and kept me informed throughout the process. Set me up with a quiet work area since I had to take a meeting on my computer. Appreciated the thoughtfulness. Set me up with a quiet work area since I had to take a meeting on my computer. Appreciated the thoughtfulness. More
by BANEARY
Employees Worked With
August 23, 2024
Great and fast service. Kerwin was very amable. Even my car was washed. Thank you Kerwin was very amable. Even my car was washed. Thank you More
by BRUNI427
Employees Worked With
August 21, 2024
Great knowledge of the vehicles along with great understanding of financing. Keep up the great work. understanding of financing. Keep up the great work. More
by GFELTEN
August 21, 2024
Fantastic customer service. Incredibly knowledgeable and informative on services that were provided. I recommend them every time my Vehicle needs standard maintenance Incredibly knowledgeable and informative on services that were provided. I recommend them every time my Vehicle needs standard maintenance More
by Jallard
