Boucher Hyundai of Waukesha - Service Center

Beautiful new dealership. Very nice to just pull in and you're taken care of right away. Love the customer lounge. Very nice to just pull in and you're taken care of right away. Love the customer lounge. More

I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. Everyone that works there is very pleasant and willing to help you with whatever you need. More

Parts for this car were ordered originally back almost a year ago. They were backordered for menace amount of time came in, sat at the dealership and were sent back prior to me ever being notified that they year ago. They were backordered for menace amount of time came in, sat at the dealership and were sent back prior to me ever being notified that they were in so they had to be re-ordered the car was at the dealership for over four months once the parts came in and new parts had to be ordered, there in the silver trim on the driver side door and I having a very difficult time restoring the electronic system inside the car like I’m unable to program the time SiriusXM radio does not work things of that nature More

Not able to complete the recall originally I had scheduled service for, I had to make another appointment to complete the recall on my car. If a second recall not been open I would have made a waste scheduled service for, I had to make another appointment to complete the recall on my car. If a second recall not been open I would have made a wasted trip the first time. I have had other problems at this dealership on previous service received More

Professional and to the point. Salesman take you through the process effectively while carefully examining what you’re looking for. Salesman take you through the process effectively while carefully examining what you’re looking for. More

Very comfortable dealership. Car was ready when promised. Work done was as promised. Price was best of many dealerships Car was ready when promised. Work done was as promised. Price was best of many dealerships More

Kerwin provided great customer care. Very knowledgeable . Complete customer satisfaction. Highly recommend Kerwin and dealership! Very knowledgeable . Complete customer satisfaction. Highly recommend Kerwin and dealership! More

I tried the online chat feature to find out what maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transfer maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transferred to a customer service representative. More

In my 68 years, I’ve bought many cars from many dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was liter dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was literally sick to my stomach. Not only I will never return, but I will pass on my experience to friends and family and to people that I know and meet. More

I shouldn't have to wait 2 hours for an oil change! With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit More