Boucher Hyundai of Waukesha - Service Center

I have serviced my car at several Hyundai dealerships. I definitely prefer to use Boucher over the others. I definitely prefer to use Boucher over the others. More

They were kind helpful fun and knowledgeable. I can’t thank them all enough! Dominic is an awesome guy and Mark the manager very trusting! Thank you all Gina I can’t thank them all enough! Dominic is an awesome guy and Mark the manager very trusting! Thank you all Gina More

The "we owe you" we received when I took receipt of the vehicle was not adequately carried out. When I went to pick up my car there was buffing compound all over the vehicle. The windshield is still cove vehicle was not adequately carried out. When I went to pick up my car there was buffing compound all over the vehicle. The windshield is still covered in a residue after they said they buffed the over spray from it. It's very difficult to see while driving when the sun hits the windshield or if it's raining. We asked the sales person to have the car redone but he said he spoke to the manager and they were done. The glass person came to our house and was able to show us what the over spray left from their bodywork job. This was supposed to be a certified pre owned vehicle but when we magnified the checklist they had checked everything off as good when it was not. I'd never recommend this dealership to anyone. More

Poor service. Poor explanation felt I got taken. Had car for over a week. Brand new car. Not covered warranty? Poor explanation felt I got taken. Had car for over a week. Brand new car. Not covered warranty? More

Devin is always helpful and friendly. It is easy to get my car scheduled for service. It is easy to get my car scheduled for service. More

Courteous, professional, timely, and clean. Had awareness of my time and provided updates for my service Had awareness of my time and provided updates for my service More

The part ordered took too long. . the service department entry and waiting Pom were clean. I had a 7AM appointment and there wasn’t made and I had a 3 hour wait…which I knew in ad . the service department entry and waiting Pom were clean. I had a 7AM appointment and there wasn’t made and I had a 3 hour wait…which I knew in advance. However, I will NEVER buy a vehicle using Bucharest (sp) again 😫 More

My transaction was pleasant and expedient. They answered all my questions and had great knowledge about the vehicle I purchased. They answered all my questions and had great knowledge about the vehicle I purchased. More

It toom 2 months to get my car back. They lost my car. Killed my battery and made me purchase a new one. No communication. Devin the service guy is absolutely useless. Service manag They lost my car. Killed my battery and made me purchase a new one. No communication. Devin the service guy is absolutely useless. Service manager doesn't supervise his employees. Rob the manager never met with me and never followed up. No compensation for perfect storm of xxxx Ups. More

Great service. I got my car done earlier than expected. It was nice. I could keep my car there and pick it up the next day. I got my car done earlier than expected. It was nice. I could keep my car there and pick it up the next day. More