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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
3,994 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,994 reviews

January 26, 2025

I was given a quote for the deal to buy a new Hyundai which included my trade in. When I got there they said that they made a mistake and that they couldn't honor the quote. They said "come back Monday More

by SKIBUM7234
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Darlene Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ryan Fitzsimmons General Sales Manager 262-522-1000

Feb 05, 2025 -

SKIBUM7234 responded

You have my phone number, address and email yet you have not contacted me. This is just reinforcing my poor experience with your dealership!!!

January 26, 2025

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thilleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Alanis
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Jan 27, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 24, 2025

From beginning to end everyone involved was knowledgeable and considerate. Chris Baker was very thorough throughout the whole process. More

by JKMINDI24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chris! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 18, 2025

Repairs are a bit pricey. I just bought my 4th car this week from Chris Baker. He is an honest, top notch h salesman who I trust. He gets an A+ ! More

by BKP629
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

January 17, 2025

Went to have 4 new tires installed took over 3hrs (never was told it would take that long to have done. More

by scott88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Boucher Hyundai of Waukesha responded

We appreciate your business, Scott, and apologize for any inconvenience caused by us. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rob Heaney Service Manager 262-522-1000

January 17, 2025

Always great service at Boucher Hyundai, car was done quick, right and sooner then quoted. More

by mikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

January 17, 2025

Himmy was very knowledgeable, professional and definitely works hard to get want his customers want. More

by Lori.anacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Boucher Hyundai of Waukesha responded

Lori, We are so glad that Himmy had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 16, 2025

This is by far the worst service department I've ever had to deal with. I purchased two brand new vehicles. I refuse to do any more business with them and the biggest reason being - their service department! More

by JMRUCKER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

January 10, 2025

So far so good first time using service on our vehicle there we will see More

by Cox
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 10, 2025

Not what it is used to be (2008-2021) but doing OK and thank you More

by Cardealer
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

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