Boucher Hyundai of Waukesha

Everyone at Boucher Hyundai was very welcoming, helpful, and definitely did everything they could to make us feel comfortable with the car buying process. and definitely did everything they could to make us feel comfortable with the car buying process. More

I tried the online chat feature to find out what maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transfer maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transferred to a customer service representative. More

In my 68 years, I’ve bought many cars from many dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was liter dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was literally sick to my stomach. Not only I will never return, but I will pass on my experience to friends and family and to people that I know and meet. More

my experience was excellent. Everyone certainly goes out of their way to accommodate whatever you want. Professional clean, clean great looking showroom great looking people. Everyone certainly goes out of their way to accommodate whatever you want. Professional clean, clean great looking showroom great looking people. More

Darlene was great to work with on our new car purchase. She listened and supported our process, and was responsive without being invasive. After we decided to buy a Santa Fe, she had to do a lot more adv She listened and supported our process, and was responsive without being invasive. After we decided to buy a Santa Fe, she had to do a lot more advocating for the customer than a sales rep should have to, because the car needed some correction before we could take it home. Much appreciated. More

I shouldn't have to wait 2 hours for an oil change! With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit More

I am a little disappointed with my most recent visit, which has been a while now. To the point where I may consider making my next purchase. I'm not feeling very valued when I feel that I am being ignor which has been a while now. To the point where I may consider making my next purchase. I'm not feeling very valued when I feel that I am being ignored. More

Very helpful and kept me informed throughout the process. Set me up with a quiet work area since I had to take a meeting on my computer. Appreciated the thoughtfulness. Set me up with a quiet work area since I had to take a meeting on my computer. Appreciated the thoughtfulness. More

Great and fast service. Kerwin was very amable. Even my car was washed. Thank you Kerwin was very amable. Even my car was washed. Thank you More

My check engine light came on and I called to make an appointment to bring my car in for service and was told the soonest it could be looked at was in 11 days. That is unacceptable and completely unlike appointment to bring my car in for service and was told the soonest it could be looked at was in 11 days. That is unacceptable and completely unlike any other car dealer I've bought from in the past. More