Boucher Hyundai of Waukesha

The dealership was very thorough. The customer service was excellent. They took care of me making sure I knew what was going on with my vehicle and they did a great job of fixing my v The customer service was excellent. They took care of me making sure I knew what was going on with my vehicle and they did a great job of fixing my vehicles quickly. More

It was time to move on from our 2002 Oldsmobile after 20 years. It’s been that long since I’ve been to a car dealership or even test drove a newer vehicle so I had a little trepidation about purchasing a ne years. It’s been that long since I’ve been to a car dealership or even test drove a newer vehicle so I had a little trepidation about purchasing a new vehicle. I did my research and decided that I wanted a 2024 Hyundai Tuscan hybrid. I cannot express how painless the process was- no pressure. Dakota, our salesperson, is incredibly knowledgeable, patient, and perceptive. The service staff is professional and approachable. Financing was smooth and efficient. The inventory is impressive but if Boucher doesn’t have what you’re looking for I’m sure they can find it. We both are very happy. More

Went in for repair work and an oil change. It took longer than expected. Service advisor was hard to communicate with. He could have been more clear on pricing. Also, I called for a status upd It took longer than expected. Service advisor was hard to communicate with. He could have been more clear on pricing. Also, I called for a status update, and he took over an hour to call back. I took the shuttle home while I waited, and to return we had to schedule a lift due to the delay in communication. I made it clear that I needed to shuttle back in if I took it home when I dropped off the car. More

Fast, easy in and out done You can relax in the waiting room. Grab a soda snack and watch tv. What more can you ask for. No plastic chairs. Comfortable ones room. Grab a soda snack and watch tv. What more can you ask for. No plastic chairs. Comfortable ones More

My experience was overall a decent one I went into this location and asked them to bring up a vehicle from another location and they did location and asked them to bring up a vehicle from another location and they did More

Good. Very helpful There was some confusion and delays ordering parts but my experience was good. Very helpful There was some confusion and delays ordering parts but my experience was good. More

He helped me with my warranty. Did very well explaining the process with me and answered all my questions. Hope it continues through this process but am very pleased the time being Did very well explaining the process with me and answered all my questions. Hope it continues through this process but am very pleased the time being with Tim. More

Chris made me feel confident in my purchased . He offered me options . I will recommend Chris to all my friends and family ! He offered me options . I will recommend Chris to all my friends and family ! More

Clean, thorough, Kerwin was very detailed. Clean facility, staff is friendly, kerwin was very detailed and knew what he was talking about. I like that they had a monitor with a live view of th Clean facility, staff is friendly, kerwin was very detailed and knew what he was talking about. I like that they had a monitor with a live view of the service bay. More

I was told there was a spare tire. No spare. I was a little disappointed. No spare. I was a little disappointed. More