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Boucher Hyundai of Janesville

Janesville, WI

4.6
939 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 939 reviews

June 19, 2024

Reliable and straightforward! Felt like I was in great hands. Thanks for the awesome service. More

by Kbaior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

June 18, 2024

It was a pleasure to work with this Dealer. Allowed ample time to test drive the vehicle and inspect. More

by ScotN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville! Nick Perkins General Sales Manager 608-750-1200

June 17, 2024

I waited almost 4 hours for my car to be diagnosed. My husband and I watched the mechanics from his car the entire time. No one was working on my car so I asked Joe when will it be done so I can go to More

by Lisaberg04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Lisa. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ross Cartwright Service Manager 608-750-1200

June 17, 2024

Stephan and Cameron were great to work with! I would definitely recommend them and Boucher Hyundai. I will be working with them again next time! More

by Happy Happy Happy!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Hernandez
Jun 17, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Janesville are glad to have you as a customer. Nick Perkins General Sales Manager 608-750-1200

June 02, 2024

Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time More

by tomgrayhorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

June 01, 2024

Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

June 01, 2024

they just did not care. were more than 4 days over their estimate for completion More

by JEFF@COLLIDESCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel Jhocson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Boucher Hyundai of Janesville responded

Jeff, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ross Cartwright Service Manager 608-750-1200

May 31, 2024

Took forever to get my car over 2 months. Was quoted one price and ended up paying over 300.00 more. More

by wuttke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton very nice guy
Jun 03, 2024 -

Boucher Hyundai of Janesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ross Cartwright Service Manager 608-750-1200

May 24, 2024

I was stuck in the middle of somewhere and nowhere when my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rental More

by D Morek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Hyundai of Janesville responded

Thanks for sharing about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

May 23, 2024

The staff was very polite. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. More

by Rayna Litsheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Cartwright Service Manager 608-750-1200

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