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Boucher Hyundai of Janesville

Janesville, WI

4.5
961 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 961 reviews

February 12, 2025

They were very timely and professional. Earl was great. Everyone was friendly and the waiting area was clean and welcoming. More

by 1gb.packerfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Feb 12, 2025 -

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Cartwright Service Manager 608-750-1200

February 09, 2025

Very clean and comfortable waiting area. I was kept informed of work being done on my vehicle. Very nice people in all departments. More

by SCARFQUEEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

February 09, 2025

The dealer has had my car for weeks and cannot fix it. In addition, there has been no communication unless I call for a status. Terrible customer service. More

by tantsits
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
Feb 12, 2025 -

Boucher Hyundai of Janesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ross Cartwright Service Manager 608-750-1200

January 31, 2025

Jalin was friendly and professional. He answered our questions and understood what our needs in a new vehicle were. More

by WIBRAVO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Jhocson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Boucher Hyundai of Janesville responded

It's fantastic to hear that Jalin and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Hyundai of Janesville! Nick Perkins General Sales Manager 608-750-1200

January 31, 2025

I'm very disappointed the estimate provided for the service was not honored. The estimate was 553.26 and my son was charged 869.17. We own 3 Hyundais and live in Evansville. It's only and a few extra m More

by TAMITISHLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Perez
Feb 03, 2025 -

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing your son with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ross Cartwright Service Manager 608-750-1200

January 30, 2025

Services were great, in and out fast! The service man was very polite. He knew what he was doing. More

by GMCNITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 31, 2025 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

January 28, 2025

Prompt and professional service and was given a loaner vehicle to use instead of waiting a few hours for the repair! More

by Jameslarson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/Check-in Dept
Jan 28, 2025 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, James, we look forward to having you as a valued customer for many years to come! Ross Cartwright Service Manager 608-750-1200

January 27, 2025

I had good service. . Can’t wait for new showroom to open. When is it going to open? More

by ZIDGL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Jan 27, 2025 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Cartwright Service Manager 608-750-1200

January 27, 2025

They treated me like family and they did every thing they said they wood thank you voucher group you done good More

by robertbrohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 27, 2025 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Robert, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

January 22, 2025

Excellent service. Just came for a complimentary first oil change, but they found a leak in the oil pan, which took extra time. Because of the delay, I was going to mis More

by LAMS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 23, 2025 -

Boucher Hyundai of Janesville responded

Thanks for sharing about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon! Ross Cartwright Service Manager 608-750-1200

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