Hunter Kapp

Boucher Hyundai of Janesville responded

Thank you for highlighting our team’s courtesy, helpfulness, and prompt service. Hunter is thrilled your Hyundai came back cleaner than when it arrived. We look forward to assisting you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

It’s great to hear you found our team polite and helpful. Hunter and our service staff are glad we could get your Hyundai Tucson in and out efficiently. We look forward to your next visit. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

It’s great we could step in when your Hyundai IONIQ 5 wouldn’t charge during that cross-country trip. Hunter and Daejin were happy to get you moving again without an appointment. Wishing you safe travels back to Connecticut. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Bill, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Janet Forquer Service Manager- 608-314-8223 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for sharing your experience with our service department on your Hyundai Tucson Hybrid. Hunter and our team are delighted the staff provided efficient and friendly service, made you feel welcome in our facility, and clearly explained the work completed and future needs. We appreciate your feedback and look forward to serving you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for the five-star review. We’re delighted you’re pleased with the work on your older Hyundai and that our new, state-of-the-art facility met your expectations. Hunter appreciates your feedback and looks forward to serving you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for the five-star rating. We’re glad our team provided professional, fast, and reliable service in a clean environment. We appreciate you trusting us with your Hyundai and look forward to your next visit. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

It’s fantastic to hear you experienced friendly, professional, and efficient service on your Hyundai Tucson Hybrid. Hunter and our team appreciate your recommendation. We look forward to assisting you again. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

Thank you for sharing your experience with your Hyundai Tucson service. Hunter and our service staff are glad to have welcomed you promptly and completed the repair within the quoted timeframe. We’re pleased you enjoyed the coffee and waiting area and look forward to helping with your future maintenance needs. Dave Johnson Sales Manager- 608-314-8222 Boucher Hyundai of Janesville

Boucher Hyundai of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you, Hope. Janet Forquer Service Manager- 608-314-8223 Boucher Hyundai of Janesville