
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Upset was over charging I feel like I need a refund 275. 00for a gas cap 00for a gas cap More
Hello Goodmorning just trying to get help, ok so on Feb. 15, 2025 I purchased a 2018 Malibu and there's issues to car for 1 it was previously wrecked and I was not aware of that at the beginning, the car wa 15, 2025 I purchased a 2018 Malibu and there's issues to car for 1 it was previously wrecked and I was not aware of that at the beginning, the car was running rough and there's a clicking noise, I contacted the dealership and no luck at all with salesman it's like all of them ignore you after you make a deal BUT that's not all I'm trying to find out who am I financed through it says Capital One but I contact them and they have no account on me only the 1 I already have and that's a credit card. CHRIS RUSSELL I'm guessing the general manager no telling who he is wrote a reply on my Google review asking for I to email him so I did 2 times and no reply, I'm currently searching for another vehicle possible another Tahoe or truck but honestly I'd NEVER do business with this dealership again!!!! I'm adding the names of all people I've contacted and never got a call or reply, I'm trying to find out who I'm FINANCED with again because it is not CAPITAL ONE!!!! ISIAH - sales Marcos Rodriguez- finance dept Chris Russell- General manager And someone named SOSA at dealership More
My experience at Big Star was the best it has ever been. My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the rep My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the repair, but unbeknownst to me, it was actually covered under warranty. I left feeling like I had a brand-new car—no more shaking, and my backup camera was also replaced. This was a refreshing turn of events, especially considering that I had experienced theft from my car in the past while visiting Big Star More
Great service, prompt and efficient, it was great working with you and I will recommend with you and I will recommend More
He knows me when i walk in the door and he makes certain that you know what is happening with your car each visit. that you know what is happening with your car each visit. More
Excellent service department. Videos provided with estimates. The staff very friendly. Timely service. Conveniently located. Videos provided with estimates. The staff very friendly. Timely service. Conveniently located. More
I have nothing to say about the dealership but we should have been furnished with 2,sets of keys to this Cadillac if we knew before we signed all the paperwork we would have gone up the highway r waited have been furnished with 2,sets of keys to this Cadillac if we knew before we signed all the paperwork we would have gone up the highway r waited More
Thank You Juan Vasquez from Big Star Hyundai for helping me with my SUV needs… me with my SUV needs… More
Juan was great. My only critique is that we had to bring the car back twice. My only critique is that we had to bring the car back twice. More