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Big Star Hyundai

Friendswood, TX

4.3
6,665 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,665 reviews

April 19, 2025

As always a good experience. Respect-timely-friendly. As always kindly. Paul served us before & friendly. More

by lorraine050150
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 19, 2025

The people that work here are professional con artists. They lie to you to get what they want. It’s really all just a big set up to screw the customer. I will never come back to this place again and I will More

by MATTHEWCARVER2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Williams (One Star)
Apr 22, 2025 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

April 19, 2025

Moe was a very good and treated us with respect. He got us a very good deal. We will recommend him to others More

by tamtam4712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Durran Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 19, 2025

As soon as we walked in the front door we were asked to be helped didn’t have to wait on a salesman Everybody was very friendly More

by aheiser56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Opersteny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 18, 2025

The dealership is always well maintained and clean. The employees are always friendly and helpful. More

by rwwright1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 17, 2025

I was gonna write a great review for her but she did not clearly explain to finance dept my needs wants and as far as trade in. She lost my key to the trade in. Luckily I had my extra key and brought it up More

by nowellk5597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arin Robeson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

April 17, 2025

Paul got us in and out with quality maintenance service. The drop off was hassle free and we were done in no time. Thank you! More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

April 16, 2025

Great service by Alan and nick Highly recommended Hyundai clear lake Great deal Great environment More

by munizah18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 16, 2025

The car - brand new Santa Fe hybrid is a lemon - battery dead despite doing as instructed and having headlights set for 'auto'. Cannot access car - no way to get in since battery is dead. Brought it home 3 More

by ceaton30
Recommend Dealer
No
Employees Worked With
Moe
Apr 17, 2025 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

April 15, 2025

Dealership people very friendly and courteous. This is my 7th purchase in 10 years. I will be back when I am ready for another vehicle More

by Mags
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Opersteny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Z helped us also. Very friendly and courteous
Apr 16, 2025 -

Big Star Hyundai responded

Thank you for your continued loyalty and your review! All of us at Big Star are truly humbled by your kind words.