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Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,692 reviews
June 04, 2025
My experience with the dealership was good it's my experience with the service department that could have been improved I'm not sure if your team is overworked or short hand but the response time is p experience with the service department that could have been improved I'm not sure if your team is overworked or short hand but the response time is poor or not at all More
by dabecerril
Verified Customer
June 04, 2025
Alex did a wonderful job he was very helpful to me to the end of it end of it More
by craigshannon1993
June 02, 2025
My routine oil change and tire rotation service on May 30th complete with video was done in a timely manner. Paul Divila was personable and answered any questions that I had. Although I had another appoin 30th complete with video was done in a timely manner. Paul Divila was personable and answered any questions that I had. Although I had another appointment the technician was able to do a wheel alignment and still have my car ready on time. I highly recommend Big Star Hyundai! More
by ABAKER8916
Employees Worked With
June 02, 2025
Oil change light wasn’t reset. Car not washed . Had to figure out how to get the light off on dash Car not washed . Had to figure out how to get the light off on dash More
by tiffjr2002.tw
Employees Worked With
May 29, 2025
Left the bolts out of the cover plate for my oil when the changed it last. It drug the ground for a couple of days before I figured it out. They also did not replace one of the clips on my glove box after changed it last. It drug the ground for a couple of days before I figured it out. They also did not replace one of the clips on my glove box after they destroyed it leaving half of it on my seat. They changed every setting on my seat as well. I waited 2.5 hours for this special treatment and that is with an appointment. I have had other issues and have tried to complain, all to no avail. I only still go for oil changes because I have already paid for them. The service manager won't talk to you. He says he will call but ghosts you. I will probably not buy a Hyundai again because this is the only dealer close and I don't want to deal with them anymore. I've said it before, but you have been warned! Stay away!!!!!! More
by rooreece
Employees Worked With
May 26, 2025
Definitely recommend shopping at this dealer. Francisco ortega made sure we got the right vehicle we wanted and went the extra mile to get us out in a timely manner. Definitely coming back for my Francisco ortega made sure we got the right vehicle we wanted and went the extra mile to get us out in a timely manner. Definitely coming back for my next purchase. More
by Rosa ibarra
Employees Worked With
Francisco ortega
May 25, 2025
The staff greeted me promptly and was very helpful throughout my service. I don’t think a 15-word minimum sentence is necessary. throughout my service. I don’t think a 15-word minimum sentence is necessary. More
by W. Hill
Employees Worked With
May 24, 2025
Very good customer service Eric was a good salesman I don’t mind coming back to purchase another vehicle don’t mind coming back to purchase another vehicle More
by NELSONTIFFANY0823
