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BMW of Westlake
Westlake, OH
4,499 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,499 reviews
March 20, 2025
Honest, quick response, great costumer service. friendly staff. kept all the information up to date and notified me quickly of any changes. friendly staff. kept all the information up to date and notified me quickly of any changes. More
by DARBYINBAY
Verified CustomerEmployees Worked With
March 20, 2025
Excellent customer service. Service was efficient. The staff is very patient and understanding. I will receive further service in the future. Service was efficient. The staff is very patient and understanding. I will receive further service in the future. More
by DIAMONDBTAYLOR.EFDA
Employees Worked With
March 20, 2025
Service schedule was on time and Cory was efficient but I wish I would have known that main technicians were not there so I would not have to bring my car back and pay another service charge but nice dealers wish I would have known that main technicians were not there so I would not have to bring my car back and pay another service charge but nice dealership ! More
by WITNESSKATHLEEN
Employees Worked With
March 18, 2025
Kelly in sales is really awesome - she is as attentive and helpful as they come! and helpful as they come! More
by Aidan
Employees Worked With
March 18, 2025
Excellent service and service. They are very professional and friendly in addition to knowledgeable. I would strongly recommend They are very professional and friendly in addition to knowledgeable. I would strongly recommend More
by JPANUTO
Employees Worked With
March 17, 2025
Superb service as usual . Shout out to Britney , John , Matt , Corey …. And all the team . Awesome people and excellent service Shout out to Britney , John , Matt , Corey …. And all the team . Awesome people and excellent service More
by TarekDbouk
March 14, 2025
First time online buyer extremely happy about the communication, timely delivery and processing. Great Job! communication, timely delivery and processing. Great Job! More
by TINA.SWONGER
March 14, 2025
The car wasn’t prepared to present… the outside cleanse was terrible…. Not sure I would go back to this dealership was terrible…. Not sure I would go back to this dealership More
by mokeehan
March 14, 2025
Have purchased numerous BMW's from this dealership and they have always made the transactions easy and fair. Great communication and Dirk does a fantastic job explaining all the features of the car. they have always made the transactions easy and fair. Great communication and Dirk does a fantastic job explaining all the features of the car. More
by MARTINRICH2
