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BMW of Westlake
Westlake, OH
4,542 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,542 reviews
November 20, 2024
Great dealership. Prompt service and courteous employees. Good place to service your car. Reliable place Prompt service and courteous employees. Good place to service your car. Reliable place More
by JACOBPRE99
Verified CustomerEmployees Worked With
November 20, 2024
It was a seamless and smooth process of the turn in of my old lease to my new vehicle. Everyone was very thorough, friendly and professional. old lease to my new vehicle. Everyone was very thorough, friendly and professional. More
by Kbyrnes
November 19, 2024
Cory & the service team are very response, efficient, and timely with their repairs. Communication is fantastic! and timely with their repairs. Communication is fantastic! More
by CJTAKES2
November 19, 2024
Andrew in the. Service dept always goes beyond in providing complete and curteous service and attention to detail Service dept always goes beyond in providing complete and curteous service and attention to detail More
by RWSCS88
Employees Worked With
November 19, 2024
Great facility, great staff. They have all the latest products and services that bmw offers They have all the latest products and services that bmw offers More
by llabenz
November 19, 2024
In and out in one hour, which was nice. Good internet that used while waiting. Car was cleaned including floor mats was nice Good internet that used while waiting. Car was cleaned including floor mats was nice More
by JASON.MAHER
Employees Worked With
November 17, 2024
Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! Always do it right the first time. Good to buy from too! More
by rgneumann17
November 17, 2024
I have been very please with BMW dealership at Westlake and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my c and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my car has been effective. All your employees are very professional. Thank you. More
by urrutiaj
November 17, 2024
Well organized, efficient, very nice physical plant-appointment process was a breeze and the work was done quickly. plant-appointment process was a breeze and the work was done quickly. More
by WBR333
Employees Worked With
November 15, 2024
Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previous repair, after figuring the real reason through a process of elimination etc . Brittany took charge of all aspects of this last repair and getting the refund approved and the communication herself. John on board . Special thanks as well to Andrew and Corey . Thank you Brittany . More
by TarekDbouk
Employees Worked With
