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BMW of Westlake
Westlake, OH
4,559 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,559 reviews
February 02, 2025
Brittaney was great. She made sure that all of my needs were met. She is pleasant to work with. She made sure that all of my needs were met. She is pleasant to work with. More
by Happy,216
Verified CustomerEmployees Worked With
February 02, 2025
The entire experience at BMW Westlake exceeded expectations. The staff, from Sales to Technology, Finance and Administration (title/tag) was highly professional and knowledgeable. They were prom expectations. The staff, from Sales to Technology, Finance and Administration (title/tag) was highly professional and knowledgeable. They were prompt and proactive in their communications and respectful of my time while ensuring that I received the vehicle that I was seeking. Their approach is the reason that this was the second vehicle acquired through BMW Westlake. More
by MJANTZEN
Employees Worked With
Other Employees :
Ian (tech), Carol (title)
January 30, 2025
Great job of keeping me informed of progress with my vehicle . As a first time customer was very impressed! vehicle . As a first time customer was very impressed! More
by BILLYOUNG01
Employees Worked With
January 29, 2025
Matthew, Andrew, and Corey have been excellent. I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professiona I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professional, reliable and just nice. Nez is fabulous. I wish I had a few Nez’s to work with my company. He is professional, pleasant and knowledgeable about which car to purchase. More
by DOCRETINA
January 28, 2025
Very good service and good service attitude Very careful introduction Very patient The price is very good introduction Very patient The price is very good More
by wolf2kx
Employees Worked With
January 27, 2025
Corey was wonderful. He communicated everything that was needed on the car, and guided me through the entire repair. He communicated everything that was needed on the car, and guided me through the entire repair. More
by Steve Lufkin
Employees Worked With
January 27, 2025
Very professional outfit. Great waiting area. Clear setting of expectations that match the final outcome. Of course, pricier than other options.. Great waiting area. Clear setting of expectations that match the final outcome. Of course, pricier than other options.. More
by JHAUSRATH
Employees Worked With
January 27, 2025
Clean. Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! More
by MIAMICITYGOLD
Employees Worked With
