BMW of Westlake

Simple maintenance. Brake fluid & Oil change. In and out. Great service. Surprised to see the showroom floor empty. No new inventory. out. Great service. Surprised to see the showroom floor empty. No new inventory. More

Brittaney was very nice and did a great job getting me in , going over what is needed and into a service loaner . Thank you . Well done ! , going over what is needed and into a service loaner . Thank you . Well done ! More

Best car buying experience over the last 20 years. We live in Central Ohio and found a car that was in route to Westlake and Kelly Cavanagh walked us through the entire process via email and phone. She m live in Central Ohio and found a car that was in route to Westlake and Kelly Cavanagh walked us through the entire process via email and phone. She made us feel at home even though we are not local and has really made BMW of Westlake our dealership of choice from hear on out. Thank you to the entire team! Dirk is truly a Genius when showing us all the technology and the ease of use so we can enjoy our vehicle even more. More

Great service and friendly staff; always treating with special care every time I’m there. special care every time I’m there. More

Open communication, fair price great customer services accurate information. Clean cars well would highly recommend accurate information. Clean cars well would highly recommend More

I have lost count of the number of BMWs I have leased in the past 20 years. However, the process always has been and continues to be swift and efficient. Jim Strunk is very personable and I have especially the past 20 years. However, the process always has been and continues to be swift and efficient. Jim Strunk is very personable and I have especially enjoyed dealing with John Caruso over the years More

They were able to schedule my car service appointment quickly and the service was completed without any issues quickly and the service was completed without any issues More

Jim Strunk is the most responsive service manager I've ever had the pleasure to deal with. I trust his judgement in dealing with all my BMW service issues and maintenance, and know that he will always tr ever had the pleasure to deal with. I trust his judgement in dealing with all my BMW service issues and maintenance, and know that he will always try to provide me with the best return on my service dollars. BMW Westlake will likely be the provider of my next vehicle when the time is right! More

Brittaney Quick did a super job of keeping me informed and up to date during this part shortage. When the needed parts arrived, she immediately contacted me and made an appointment to service the car and and up to date during this part shortage. When the needed parts arrived, she immediately contacted me and made an appointment to service the car and arranged for a loaner. After the car was serviced she explained in more detail the nature of the work performed. Brittaney was always very professional and courteous and answered all my question. I was very satisfied! More

Everyone at the dealership is great! I had an issue with Carl with a service problem a few months ago. That’s only reason why I cannot give this dealership five stars. Carl with a service problem a few months ago. That’s only reason why I cannot give this dealership five stars. More