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BMW of Westlake
Westlake, OH
4,962 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,962 reviews
November 26, 2022
Great team and helpful and responsive. Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! More
by JZIMON
Verified Customer
November 26, 2022
Appointment was easy to obtain and the service was fast and done well. Pleasant experience. and done well. Pleasant experience. More
by FENSTERMAKER11
November 25, 2022
Service is always prompt. Would like to have courtesy drop off but understand it is difficult in the early am. Would like to have courtesy drop off but understand it is difficult in the early am. More
by KJKERN
November 25, 2022
It is very professional and gives sound explanation on the service that's needed. B the service that's needed. B More
by DENT0
Employees Worked With
November 22, 2022
BMW Westlake has friendly, helpful employees, doing their best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. More
by DONNA36
November 21, 2022
Great dealership! Easy to schedule an appointment with BMW of Westlake with fast and friendly service. Easy to schedule an appointment with BMW of Westlake with fast and friendly service. More
by JERZYBAKALARCZYK
November 20, 2022
We had a great experience. Jerry is a true professional and did everything he said he would do in a timely fashion. Jerry is a true professional and did everything he said he would do in a timely fashion. More
by Mike56
November 19, 2022
Great dealership to work with. Not pushy understands what your needs are and works to satisfy your needs. Service department is easy to work with also Not pushy understands what your needs are and works to satisfy your needs. Service department is easy to work with also More
by ALIJIM1968
November 19, 2022
Brittaney is great. She always takes great care of us. I highly recommend. We have dealt with her for many years. She always takes great care of us. I highly recommend. We have dealt with her for many years. More
by BRIAN.CAINE
Employees Worked With
