Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,100 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,100 reviews
June 21, 2024
She was great. Very fast and helpful. Brittany listened and answers my questions. Mike lembicz Very fast and helpful. Brittany listened and answers my questions. Mike lembicz More
by MLEMBICZ
Verified CustomerEmployees Worked With
June 21, 2024
Kelly is awesome. Extremely helpful & personable. Never felt rushed or pressured. Would refer customers to her anytime! Extremely helpful & personable. Never felt rushed or pressured. Would refer customers to her anytime! More
by tahoerob
Employees Worked With
June 20, 2024
Fast to get on and out. Love the video they send while assessing your car! Love the video they send while assessing your car! More
by M1SARRINGHAUS
Employees Worked With
June 19, 2024
Easy to schedule. Sent a video of what they looked at and delivere when promise. Sent a video of what they looked at and delivere when promise. More
by GLENROEBUCK
Employees Worked With
June 19, 2024
Simply the best. Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back More
by gusstamatis
Employees Worked With
June 17, 2024
A good, courteous experience. WiFi is good, and there is coffee. It was quiet enough to work. WiFi is good, and there is coffee. It was quiet enough to work. More
by S.FAULSTICH
Employees Worked With
June 17, 2024
Wonderful car buying experience, they made it very pleasant. The paperwork was ready to sign when I walked in the dealership and they were very respectful of my time. John is the best car salesman I pleasant. The paperwork was ready to sign when I walked in the dealership and they were very respectful of my time. John is the best car salesman I’ve ever worked with! More
by JOHN@KOSSOS.COM
June 16, 2024
Awesome job Brittany lovely personality she get the job done! Keep up the good work! done! Keep up the good work! More
by VICKI.CLAYTOR
Employees Worked With
June 15, 2024
Good service and communication throughout. Negative thing is no rental car available for customer. Thanks Negative thing is no rental car available for customer. Thanks More
by PKBJIM
Employees Worked With
June 15, 2024
Great experience from start to finish. I would recommend them to anyone looking for a new or used BMW I would recommend them to anyone looking for a new or used BMW More
by ASIFKASSAM
