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BMW of Westlake
Westlake, OH
4,100 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,100 reviews
June 29, 2024
Nez Faraj is a top professional, knowledgeable, helpful and kind, pleasure to work with. Helped me through the ordering and delivery process beyond the expected dealership salesman job. 5/5. and kind, pleasure to work with. Helped me through the ordering and delivery process beyond the expected dealership salesman job. 5/5. More
by PK 007
Verified CustomerJune 28, 2024
Our car was taken care of quickly and I more than reasonable time. On the raters part there should not be a minimum of words reasonable time. On the raters part there should not be a minimum of words More
by restorer48
Employees Worked With
Other Employees :
I didn't meet or talk to anyone else except the receptionist. She is highly rated by me but I don't know her name.
June 26, 2024
Always very helpful, makes getting our vehicles serviced a pleasure. Would not consider having service done anywhere else! a pleasure. Would not consider having service done anywhere else! More
by FPALMERJR
Employees Worked With
June 23, 2024
Always like taking my car into the dealership to have it looked at or work done. looked at or work done. More
by jhandley158
Employees Worked With
June 23, 2024
Brittany and the dealership did a fabulous job servicing my BMW. It was done on time and they washed my car! Awesome service. my BMW. It was done on time and they washed my car! Awesome service. More
by GGHOLTON
Employees Worked With
June 22, 2024
Very clean and a nice location. Everyone was very nice and professional. They also had a great inventory of vehicles Everyone was very nice and professional. They also had a great inventory of vehicles More
by GMYLETT
June 21, 2024
Service was fine. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. However, despite my repeated requests to change to using my name, they continue to send me texts with my late husband's name. More
by Mh13
